Error and Problems with Windows XP

Discussion in 'Malware Help (A Specialist Will Reply)' started by sunflowerseeds, Jun 8, 2009.

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  1. Not to long ago I seen I had no longer the app "paint" like most/all computers have. But I never thought anything of it. Anyways my computer has been slow and just popping up errors. I did the link to the cleaning XP process but while doing the last one.. MGtools let it do its job(it said it would close automatically when done scanning all the products) Well I got an error #4 off that link.. which said I didn't have the correct net framework. But it said to click okay and it will continue.. well it never did .. It said it was done and press any key to close out of this window. SO I did. And So I am going to post the logs I do got. Maybe if you need more tell me and I will give/do it. Also After uninstalling SuperAnti Program and restarting.. right before windows came up (at the part of loading..) it popped up a error msgs But I forgot about the print screen not working on it. So I dont remember it but It said remember c:program files/ blah blah.. so I don't know But I clicked okay and restarted and it hasn't came back. Also when I open MGtools it made some files in my c: but after it was done it made like extra 10 files.. and Maybe its for the product to be used.. But I just thought it was weird at the end it added them. SO I wont remove anything until told to by you exsperts. Also it said for the logs of MGtools will be added automatically to the MG.zip so.. I didnt add anything to it.. so If you need anything tell me! Also tell me how to get rid of this MGtools and random files it added to my c: .

    Specs:
    Windows XP PK 3 Dell Computer
     

    Attached Files:

  2. Elder_Usr

    Elder_Usr Sergeant

    Hello & Welcome to Major Geeks,

    We are currently in the process of looking over your logs, and will get back to you shortly.

    Thanks
     
  3. Elder_Usr

    Elder_Usr Sergeant

    First I would like to know if you use an application called, "EzTracks". These is adaware and should be removed.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now let's use ComboFix to remove a bunch of malware files.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    Driver::
    TfFsMon
    TfSysMon
    ThreatFire
    TfNetMon
    
    File::
    c:\documents and settings\All Users.WINDOWS\Application Data\SIHKZFQAYG
    c:\documents and settings\All Users.WINDOWS\Application Data\437A
    c:\documents and settings\All Users.WINDOWS\Application Data\1D157
    c:\windows\system32\drivers\TfNetMon.sys
    c:\program files\ThreatFire\TFService.exe
    c:\windows\system32\drivers\TfSysMon.sys
    c:\windows\system32\drivers\TfFsMon.sys
    
    Registry::
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  4. 1st - I am I using anything called EzTracks? - No Not that I know of, and I cant find it on the computer so no.

    2cd - I did the MGTools and marked those items.. and restarted the computer afterwards and started up fine.

    3rd - I had to re download Combofix because I uninstalled after I ran it. So I didn't know if that was an issue :confused . Also downloaded to the destop and I put those lines into notepad and saved to destop and then I clicked and draged it over the combo fix. BUT the script just kept going to the side of combo mix.. So anyways the window came up and I clicked RUN and it re ran combo fix through its many steps.. And it opened a log which I am posting.. and So what I want to know is did I mess up by uninstalling combo fix? Did the script add to combo fix because after the scan of all steps.. it make the script disappear from destop.. Also if it did work did I do it right and are these the proper logs you wanted?

    Also my MGlogs.zip was posted in my 1st post.. you want it again? Did it change or something? Also I will no uninstall combo fix or MGtools and its misc files i C: yet.. until you say so.
     

    Attached Files:

  5. Elder_Usr

    Elder_Usr Sergeant

    What I would suggest is possibly updating your Java. To do this please look in Add/Remove Programs, under your Control Panel, for Java(TM) 6 Update 13 and uninstall. If you get any errors just make a note and proceed.

    Then to get the latest version please go here:
    Sun Java Runtime Environment


    What I may also suggest is also trying to see if you can increase your RAM on your computer, as that may also be a culprit for the reason of your slowness.


    And last its seems that Combo did its job, but the MGLogs may not have been updated, as each time we run this we need a different set of logs. So, we're going to get you to try this again please, once the above steps are performed.

    Please delete your current MGlogs.zip file at C:\MGLogs.zip, and Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, use right click and select Run As Administrator), and please then attach your logs.
     
  6. I believe I updated Java earlier today actually.. java popped up and said ready for updating.. and I clicked it to go. Also it updated something else on the computer but It didnt say. Also delete the .zip and ran the program, and am waiting for it to do whatever its suppose to do. Ahh I am guessing the new .zip file that appeared.. here it is.
     

    Attached Files:

  7. Elder_Usr

    Elder_Usr Sergeant

    Your logs look good! I would like to note though that you seem to still be unprotected, please follow the last step of the list below to verify you do have a working Anti-Virus from there. Also, if you do want to make sure your running smoothly and well protected, I would also suggest getting a hardware upgrade for your RAM, because it should be at least 4x what it currently is.
    But if you are not having any other malware problems, it is time to do our final steps:
    Safe surfing!
     
  8. Thank you uninstalled worked fine. Thanks for help.
     
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