I nee some help badly. My Dell Insperion 1545 froze yesterdayand I was unable to do anything at all so I had to switched computer off at the power button. When I tried to resart teh computer it only gave me two options which was try to start as normal or use start up repair which both done absolutely nothing. When trying to restart normal it goes to a black screen and after 5 mins goes back to the options. Start up repair takes me to a screen looking as if it would fix it but nothing happens it just stays on that screen but no progress. Please help me with what I have to do as I have pictures and video's of my kids, holidays etc that are on there that stupidly I do not have a back up for and I do not want to lose them. Thanks so much for any help.