Error loading e6f1873b.dll and D0CE0C16B1

Having been shown the errror loading message (above) and read other threads relating to this I've enclosed this HijackThis log (obtained in Safe mode). I hope someone can help me with this as it's really annoying. I've run Ad-aware, Spybot, CC Cleaner, Microsoft Antispyware, BitOnline Defender and Trend Micros Free Online Virus Scan + CW Shredder and Kill2Me mostly in safe mode but still no resolution to the error loading message E6F1873B.dll and D0CE0C16B1 that appear everytime I turn on my bosses Toshiba Satellite Pro laptop.

• Edit by bjgarrick: Unrequested, Inline HJT log removed!

 

Welcome to MajorGeeks.com, please follow the steps below:

http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis

 

I've been going through the steps again but when now I can't access the Online Virus scanners because I've no ActiveX and I can't download it. Also, getting repeated 'error scripting' messages when on Internet Explorer. I'm not sure what the next step is?

 

Ignore the online scans for now, just make sure you have followed all of the other steps.

After you have follow all of the other steps, please follow the below...

Download the following two files, create a folder on your desktop, call it TSC. Save these 2 files there!

Sysclean Package

Pattern.zip

Once you have these downloaded into the folder you just created, REBOOT INTO SAFE MODE!

Once in Safe Mode double click the file sysclean.com. When the system cleaner loads, click SCAN to start the scanner. After you complete the scan reboot and attach a current HJT log.

 

I've hopefully attached a Hijack this log in the correct manner. I've gone through all the steps and the final step I made was to use SysCleaner. It found no viruses.

 

Please download Spy Sweeper

• Click the link above to download the program.
• Install it. Once the program is installed, it will open.
• It will prompt you to update to the latest definitions, click Yes.
• Once the definitions are installed, click Options on the left side.
• Click the Sweep Options tab.
• Under What to Sweep please put a check next to the following:
  
  • Sweep Memory
  • Sweep Registry
  • Sweep Cookies
  • Sweep All User Accounts
  • Enable Direct Disk Sweeping
  • Sweep Contents of Compressed Files
  • Sweep for Rootkits
  • Please UNCHECK Do not Sweep System Restore Folder.
• Click Sweep Now on the left side.
• Click the Start button.
• When it's done scanning, click the Next button.
• Make sure everything has a check next to it, then click the Next button.
• It will remove all of the items found.
• Click Session Log in the upper right corner, copy everything in that window.
• Click the Summary tab and click Finish.
• Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.

 

Please find attached a spysweeper log and fresh HJT log. Thanks.

 

Download this trial version of Ewido Security Suite

• First, please download and run CCleaner to clean temp files, cookies, etc; to make the log shorter.
  
• Install ewido security suite
  
• When installing the program, under "Additonal Options" uncheck..
  
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should now be an icon on your desktop, double-click it.
• You will need to update ewido to the latest definition files:
  
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update ewido. Ewido Manual Updates

• Once the updates are installed, exit Ewido.
• Now print the below instructions or save them locally because I want you to have all browsers closed and also have no connection to the internet (unplug your cable) while doing the below:
• Click on Scanner
• Then click Settings
• Under What to Scan? Select Scan every file
• Then click OK
• Click on Complete System Scan and the scan will start.
• Let the program scan the machine
• While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report[/size][/color]
• Click Save report
• Save the report to your desktop or anyplace you will be able to find it to upload here.
• Reboot into normal mode and reconnect to the internet.

Once your machine reboots please attach the report from Ewido along with a fresh HJT log from normal mode.