Error Message 1316 Specified Account Already Exists

I am trying to install a program Geek Buddy it is part of my Comodo security. I keep getting the 1316 error. I have tried everything looking for anything on my system related to Geek Buddy. I have uninstalled Comodo with their tech people. Tried to install it over 3 hours with them. No luck. I have used revo uninstaller to search for anything. One tech seemed to think Malwarebytes interfered with it. So we uninstalled it. Then another tech said that Malwarebytes had it quarantined and I need to restore it to get it out of quarantined. Well he had me do a system restore that failed. Which is more concerning.
I know you guys are knowledgeable any help would be appreciated. I also ran CC cleaner and adwarecleaner that showed no threats.

 

Clearly it is a registry entry that is somehow corrupt.
Try this Microsoft Troubleshooter for issues blocking a program.
When you run it you must look carefully just for the problem program, eg geek buddy
https://support.microsoft.com/en-ca...lock-programs-from-being-installed-or-removed

The above works on all Windows OS 7 though to 10.
You don't say what your OS is but it wont work on XP or Vista.

 

NB: When using CCleaner it is the REGISTRY scan you needed to run several times until zero issues found, and not the 'Cleaner' scan.

 

Ran that program with tech. Also ran CCleaner several times till it had zero issues. We couldn't find anything from geekbuddy. Also did a search is registry nothing came up. Windows 10

 

I'm stumped for a reason for that.

But two possibilities might work.

1. After creating a system restore point (maybe make a system image backup if you have an external drive) use a much more aggressive Registry Scanner/Cleaner, set it to 'scan-only' with any 'clean' actions left unchecked. Then go through them yourself to see if it shows a GeekBuddy entry and then delete that or them and restart the system. You may have to speak with their Tech Support again to identify any entries.

2. Back up important data externally and carry out a RESET of Windows 10 choosing the 'save personal files and data' option

 

It is not worth doing all these steps to install a program like that. Thanks for your help.