Error signature and now must boot in safe mode.

Hi
My computer went to blue screen with the following message
Error signature

BCCode : 100000d1 BCP1 : 00000001 BCP2 : 000000FF BCP3 : 00000001
BCP4 : 0013FB1E OSVer : 5_1_2600 SP : 3_0 Product : 768_1

C:\DOCUME~1\shelly\LOCALS~1\Temp\WERa13f.dir00\Mini110309-01.dmp
C:\DOCUME~1\shelly\LOCALS~1\Temp\WERa13f.dir00\sysdata.xml

Any virus software makes the computer reboot at different points of the removal.
Is this malware? Can I test my motherboard, or anything else?
I have swapped out my simms cards thinking one is bad, but computer still reboots, so I put them back in.
The computer is running at below 60c after running speedfan.
Any help would be great.
Jaypegg
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:31:48 PM, on 11/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

Hello jaypegg.

In order for us to help you must follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

 

Hi
After much reboots I have the following:
I cannot download or run SuperAntiv or Combo Fix
I am including my log files from Hijackthis. and Malwarebytes.
I ran CCshredder and Killbox to delete my temp files and anything else.
My computer just reboots when it has had enough I guess.
Help Jan
I cannot upload from explorer so I will post attachments from Firefox!!:cry

 

What happens when you try to download them?

Could you run MGtools and if not what happens?

 

When I download them I save them to a folder. Once they are running, the computer will just reboot into the black screen, and I then run safe mode. Sometimes the keyboard works sometimes not. The scan can run anywhere from 3 seconds to 3 minutes befor it just reboots.
Thanks Jan:confused

 

Try this please.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the next one.

Vista and Windows 7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

* Rkill.com
* Rkill.scr
* Rkill.pif
* Rkill.exe

* Double-click on the Rkill desktop icon to run the tool.
* If using Vista or Windows 7 right-click on it and choose Run As Administrator.
* A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
* If not, delete the file, then download and use the one provided in Link 2.
* If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
* Do not reboot until instructed.
* If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run then try to immediately run the following.


Download and run exeHelper

* Please download exeHelper from Raktor to your desktop.
* Double-click on exeHelper.com to run the fix.
* A black window should pop up, press any key to close once the fix is completed.
* A log file named log.txt will be created in the directory where you ran exeHelper.com
* Attach the log.txt file to your next message.


If you already have them installed, be sure to update Malwarebytes and SUPERAntiSpyware before the scan!

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Now run this: Using Malwarebytes Anti-Malware

Now run this: SUPERAntiSpyware - running & getting a log

Now run this: Using MGtools