ESET won't run

Discussion in 'Malware Help (A Specialist Will Reply)' started by onyk, Apr 1, 2011.

  1. onyk

    onyk Private E-2

    My Laptop have a ramnit virus, and I perform Re-installing windows and now when it booting, it takes a very long time...about 5-10 min to go in to windows welcome page and I have run SAS and MBAM, here I attach it but I can use the ESET online scanner, it always back in previous page to install active x.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Important Notice: A new version of SUPERAntiSpyware is available.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this log later.

    Please run the below tool so I can gather more information.

    Using MGtools

    Then attach the new log from SAS and also the C:\MGlogs.zip

    Also try using a different browser to scan with ESET!!! :) Let me know how you get on.
     
    Last edited: Apr 1, 2011
  3. onyk

    onyk Private E-2

    Finnally..I can run the ESET but when it download and scan it found nothing,it say the system is clear, but why it still slow?I will run SAS and MG in a minutes. thanks bro.
     
  4. onyk

    onyk Private E-2

    I have already run the ESET and SAS but it don't detected any virus or malfunction, and it don't make any log file. here I sent you a MGlog.zip

    If the system are OK but why the PC is run very slow? is it any error program being installed that causing the PC run slower?if yes,should I uninstall it? thanks before.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. There is no malware on your system. I suggest that you create a thread in the software forum and answer these questions for them:

    Please explain what operations are slow! For example answer the below:

    * Is boot up slow?
    * Is shutdown slow?
    * Is browsing/surfing slow?
    * Is downloading slow?
    * Is running any application?
    * Is it also slow in safe boot mode?
    * Also are any process showing in Task Manager to be using a lot of CPU time?
    * Anything else slow?

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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  6. onyk

    onyk Private E-2

    OK then, Thanks Tim.I will do final step.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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