Ethernet Controller and Broadband

Discussion in 'Hardware' started by cmitchell, May 10, 2011.

  1. cmitchell

    cmitchell Private E-2

    My husbands Computer some how got a virus.. I reinstalled Windows xp pro
    My problem is I can not find the proper ethernet controller and broadband downloads to add to his computer.
    The computer is custom built so I am not sure what he has on it for hardware.

    Any help is greatly appreciated

    Thank you

    Carolyn
     
  2. cmitchell

    cmitchell Private E-2

    I should add I followed the reak tek instructions from the site and I get the message
    Please shut down and plug realtek PCI Card to complete Installation

    If that helps any

    Thank you
     
  3. cmitchell

    cmitchell Private E-2

    And No Active Broadcom network adapters dectected on this system

    Thank you
     
  4. cmitchell

    cmitchell Private E-2

    Here is a copy of my system info..
    Hopefully this will help

    Thank you

    Summary
    Operating System
    MS Windows XP Professional 32-bit SP3
    CPU
    AMD Sempron 140 28 °C
    Sargas 45nm Technology
    RAM
    1.0GB Single-Channel DDR2 @ 401MHz (6-6-6-18)
    Motherboard
    Sapphire Tech. LTD. PE-AM2RS690V2 (Socket AM2 ) 40 °C
    Graphics
    (800x600@1Hz)
    Hard Drives
    156GB Western Digital WDC WD1600AAJS-00L7A0 (SATA) 39 °C
    Optical Drives
    Optiarc DVD RW AD-7203S
    Audio
    No audio card detected
    Operating System
    MS Windows XP Professional 32-bit SP3
    Installation Date: 09 May 2011, 22:13
    Serial Number: VTQJV-7DH8B-BC3DH-PXR62-CTFYM
    Windows Security Center
    Firewall Enabled
    Antivirus Disabled
    Windows Update
    AutoUpdate Download Automatically and Install at Set Scheduled time
    Schedule Frequency Every day
    Schedule Time 3 am
    TimeZone
    TimeZone GMT -8 Hours
    Language English
    Country United States
    Currency $
    Date Format M/d/yyyy
    Time Format h:mm:ss tt
    Power Profile
    Active power scheme Home/Office Desk
    Hibernation Disabled
    Scheduler
    Hotfixes
    Services
    Running Application Layer Gateway Service
    Running Automatic Updates
    Running COM+ Event System
    Running Cryptographic Services
    Running DCOM Server Process Launcher
    Running DHCP Client
    Running Distributed Link Tracking Client
    Running DNS Client
    Running Error Reporting Service
    Running Event Log
    Running Fast User Switching Compatibility
    Running Help and Support
    Running IPSEC Services
    Running Logical Disk Manager
    Running Microsoft .NET Framework NGEN v4.0.30319_X86
    Running Network Connections
    Running Network Location Awareness (NLA)
    Running Plug and Play
    Running Print Spooler
    Running Protected Storage
    Running Remote Access Connection Manager
    Running Remote Procedure Call (RPC)
    Running Remote Registry
    Running Secondary Logon
    Running Security Accounts Manager
    Running Security Center
    Running Server
    Running Shell Hardware Detection
    Running SSDP Discovery Service
    Running System Event Notification
    Running System Restore Service
    Running Task Scheduler
    Running TCP/IP NetBIOS Helper
    Running Telephony
    Running Terminal Services
    Running Themes
    Running WebClient
    Running Windows Audio
    Running Windows Firewall/Internet Connection Sharing (ICS)
    Running Windows Management Instrumentation
    Running Windows Search
    Running Windows Time
    Running Wireless Zero Configuration
    Running Workstation
    Stopped .NET Runtime Optimization Service v2.0.50727_X86
    Stopped Alerter
    Stopped Application Management
    Stopped ASP.NET State Service
    Stopped Background Intelligent Transfer Service
    Stopped ClipBook
    Stopped COM+ System Application
    Stopped Computer Browser
    Stopped Distributed Transaction Coordinator
    Stopped Extensible Authentication Protocol Service
    Stopped Health Key and Certificate Management Service
    Stopped HTTP SSL
    Stopped Human Interface Device Access
    Stopped IMAPI CD-Burning COM Service
    Stopped Indexing Service
    Stopped Logical Disk Manager Administrative Service
    Stopped Messenger
    Stopped MS Software Shadow Copy Provider
    Stopped Net Logon
    Stopped Net.Tcp Port Sharing Service
    Stopped NetMeeting Remote Desktop Sharing
    Stopped Network Access Protection Agent
    Stopped Network DDE
    Stopped Network DDE DSDM
    Stopped Network Provisioning Service
    Stopped NT LM Security Support Provider
    Stopped Performance Logs and Alerts
    Stopped Portable Media Serial Number Service
    Stopped QoS RSVP
    Stopped Remote Access Auto Connection Manager
    Stopped Remote Desktop Help Session Manager
    Stopped Remote Procedure Call (RPC) Locator
    Stopped Removable Storage
    Stopped Routing and Remote Access
    Stopped Smart Card
    Stopped Telnet
    Stopped Uninterruptible Power Supply
    Stopped Universal Plug and Play Device Host
    Stopped Volume Shadow Copy
    Stopped Windows Image Acquisition (WIA)
    Stopped Windows Installer
    Stopped Windows Management Instrumentation Driver Extensions
    Stopped Windows Presentation Foundation Font Cache 4.0.0.0
    Stopped Wired AutoConfig
    Stopped WMI Performance Adapter
    Device Tree
    ACPI Uniprocessor PC
    Microsoft ACPI-Compliant System
    AMD Processor model unknown
    ACPI Fan
    ACPI Thermal Zone
    ACPI Power Button
    System board
    ACPI Fixed Feature Button
    PCI bus
    PCI standard host CPU bridge
    SM Bus Controller
    PCI standard PCI-to-PCI bridge
    PCI standard host CPU bridge
    PCI standard host CPU bridge
    PCI standard host CPU bridge
    PCI standard host CPU bridge
    PCI standard host CPU bridge
    Motherboard resources
    Standard floppy disk controller
    Communications Port (COM1)
    PS/2 Compatible Mouse
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Motherboard resources
    PCI standard PCI-to-PCI bridge
    Video Controller (VGA Compatible)
    PCI standard PCI-to-PCI bridge
    Ethernet Controller
    Standard Dual Channel PCI IDE Controller
    Secondary IDE Channel
    Primary IDE Channel
    WDC WD1600AAJS-00L7A0
    Optiarc DVD RW AD-7203S
    Standard OpenHCD USB Host Controller
    USB Root Hub
    Standard OpenHCD USB Host Controller
    USB Root Hub
    Standard OpenHCD USB Host Controller
    USB Root Hub
    Standard OpenHCD USB Host Controller
    USB Root Hub
    Standard OpenHCD USB Host Controller
    USB Root Hub
    Standard Enhanced PCI to USB Host Controller
    USB Root Hub
    USB Mass Storage Device
    Generic Flash Disk USB Device
    Generic volume
    Standard Dual Channel PCI IDE Controller
    Primary IDE Channel
    Secondary IDE Channel
    Microsoft UAA Bus Driver for High Definition Audio
    Audio Device on High Definition Audio Bus
    PCI standard ISA bridge
    ISAPNP Read Data Port
    Motherboard resources
    Programmable interrupt controller
    Direct memory access controller
    System timer
    High precision event timer
    System CMOS/real time clock
    System speaker
    Numeric data processor
    Printer Port (LPT1)
    Printer Port Logical Interface
    CPU
    AMD Sempron 140
    Cores 1
    Threads 1
    Name AMD Sempron 140
    Code Name Sargas
    Package Socket AM3 (938)
    Technology 45nm
    Specification AMD Processor model unknown
    Family F
    Extended Family 10
    Model 6
    Extended Model 6
    Stepping 2
    Revision DA-C2
    Instructions MMX (+), 3DNow! (+), SSE, SSE2, SSE3, SSE4A, AMD 64
    Virtualization Supported, Disabled
    Hyperthreading Not supported
    Fan Speed 3198 RPM
    Bus Speed 200.9 MHz
    Rated Bus Speed 1004.5 MHz
    Stock Core Speed 2700 MHz
    Stock Bus Speed 200 MHz
    Average Temperature 28 °C
    Caches
    L1 Data Cache Size 64 KBytes
    L1 Instructions Cache Size 64 KBytes
    L2 Unified Cache Size 1024 KBytes
    Core 0
    Core Speed 2712.2 MHz
    Multiplier x 13.5
    Bus Speed 200.9 MHz
    Rated Bus Speed 1004.5 MHz
    Temperature 28 °C
    Thread 1
    APIC ID 0
    RAM
    Memory slots
    Total memory slots 4
    Used memory slots 1
    Free memory slots 3
    Memory
    Type DDR2
    Size 1024 MBytes
    Channels # Single
    DRAM Frequency 401.8 MHz
    CAS# Latency (CL) 6 clocks
    RAS# to CAS# Delay (tRCD) 6 clocks
    RAS# Precharge (tRP) 6 clocks
    Cycle Time (tRAS) 18 clocks
    Bank Cycle Time (tRC) 25 clocks
    Command Rate (CR) 2T
    Physical Memory
    Memory Usage 32 %
    Total Physical 766 MB
    Available Physical 514 MB
    Total Virtual 1.99 GB
    Available Virtual 1.92 GB
    SPD
    Number Of SPD Modules 1
    Slot #1
    Type DDR2
    Size 1024 MBytes
    Manufacturer Transcend Information
    Max Bandwidth PC2-6400 (400 MHz)
    Part Number JM800QLU-1G
    Serial Number 00001111
    Week/year 35 / 09
    SPD Ext. EPP
    JEDEC #3
    Frequency 400.0 MHz
    CAS# Latency 6.0
    RAS# To CAS# 6
    RAS# Precharge 6
    tRAS 18
    tRC 24
    Voltage 1.800 V
    JEDEC #2
    Frequency 333.3 MHz
    CAS# Latency 5.0
    RAS# To CAS# 6
    RAS# Precharge 6
    tRAS 16
    tRC 21
    Voltage 1.800 V
    JEDEC #1
    Frequency 266.7 MHz
    CAS# Latency 4.0
    RAS# To CAS# 4
    RAS# Precharge 4
    tRAS 12
    tRC 16
    Voltage 1.800 V
    Motherboard
    Manufacturer Sapphire Tech. LTD.
    Model PE-AM2RS690V2
    Version Unknow
    Chipset Vendor ATI
    Chipset Model Radeon X1250
    Chipset Revision 00
    Southbridge Vendor ATI
    Southbridge Model SB600
    Southbridge Revision 00
    System Temperature 40 °C
    BIOS
    Brand Phoenix Technologies, LTD
    Version 6.00 PG
    Date 07/09/2008
    Voltage
    CPU CORE 1.368 V
    MEMORY CONTROLLER 1.240 V
    VIN2 0.968 V
    +12V 4.384 V
    -12V -3.872 V
    -5V -3.904 V
    PCI Data
    1. PCI Available
    2. PCI Available
    3. PCI Available
    4. PCI Available
    5. PCI Available
    6. PCI Available
    7. PCI Available
    8. PCI Available
    Graphics
    Monitor
    Name on
    Current Resolution 800x600 pixels
    Work Resolution 800x570 pixels
    State enabled, primary
    Monitor Width 800
    Monitor Height 600
    Monitor BPP 32 bits per pixel
    Monitor Frequency 1 Hz
    Device \\.\DISPLAY1
    Hard Drives
    WDC WD1600AAJS-00L7A0
    Manufacturer Western Digital
    Form Factor GB/3.5-inch
    Business Unit/Brand Desktop/WD Caviar®
    RPM/Buffer Size or Attribute 7200 RPM with 8 MB cache
    Interface/Connector SATA 3 Gb/s with 22-pin SATA connector/SATA 1.5 Gb/s with 22-pin SATA connector (Mobile)
    Heads 16
    Cylinders 16383
    SATA type SATA-II 3.0Gb/s
    Device type Fixed
    ATA Standard ATA8-ACS
    48-bit LBA Supported
    Serial Number WD-WMAV39996841
    Interface SATA
    Capacity 156GB
    Real size 160,041,885,696 bytes
    S.M.A.R.T
    01 Read Error Rate 200 (200 worst) Data 0000000000
    03 Spin-Up Time 151 (129) Data 0000000D7A
    04 Start/Stop Count 100 (100) Data 000000011A
    05 Reallocated Sectors Count 200 (200) Data 0000000000
    07 Seek Error Rate 200 (200) Data 0000000000
    09 Power-On Hours (POH) 090 (090) Data 0000001D5A
    0A Spin Retry Count 100 (100) Data 0000000000
    0B Recalibration Retries 100 (100) Data 0000000000
    0C Device Power Cycle Count 100 (100) Data 0000000115
    C0 Power-off Retract Count 200 (200) Data 0000000033
    C1 Load/Unload Cycle Count 200 (200) Data 000000011A
    C2 Temperature 104 (096) Data 0000000027
    C4 Reallocation Event Count 200 (200) Data 0000000000
    C5 Current Pending Sector Count 200 (200) Data 0000000000
    C6 Uncorrectable Sector Count 200 (200) Data 0000000000
    C7 UltraDMA CRC Error Count 200 (200) Data 0000000000
    C8 Write Error Rate / Multi-Zone Error Rate 200 (200) Data 0000000000
    Temperature 39 °C
    Temperature Range ok (less than 50 °C)
    Status Good
    Partition 0
    Partition ID Disk #0, Partition #0
    Disk Letter C:
    File System NTFS
    Volume Serial Number 7C3AF83A
    Size 149GB
    Used Space 20.0GB (14%)
    Free Space 129GB (86%)
    Optical Drives
    Optiarc DVD RW AD-7203S
    Media Type CD-ROM
    Name Optiarc DVD RW AD-7203S
    Availability Running/Full Power
    Capabilities Random Access, Supports Removable Media
    Config Manager Error Code Device is working properly
    Config Manager User Config FALSE
    Drive D:
    Media Loaded FALSE
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target Id 1
    Status OK
    Audio
    No audio card detected
    Peripherals
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Device Kind Keyboard
    Device Name Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Location plugged into keyboard port
    Driver
    Date 7-1-2001
    Version 5.1.2600.5512
    File C:\WINDOWS\system32\DRIVERS\i8042prt.sys
    File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
    PS/2 Compatible Mouse
    Device Kind Mouse
    Device Name PS/2 Compatible Mouse
    Location plugged into PS/2 mouse port
    Driver
    Date 7-1-2001
    Version 5.1.2600.0
    File C:\WINDOWS\system32\DRIVERS\i8042prt.sys
    File C:\WINDOWS\system32\DRIVERS\mouclass.sys
    Disk drive
    Device Kind USB storage
    Device Name Disk drive
    Vendor GENERIC
    Comment Generic Flash Disk USB Device
    Location Location 0
    Driver
    Date 7-1-2001
    Version 5.1.2535.0
    File C:\WINDOWS\system32\DRIVERS\disk.sys
    Network
    You are not connected to the internet
    Computer Name
    NetBIOS Name NEIL-0ACEBEDBF6
    DNS Name neil-0acebedbf6
    Domain Name NEIL-0ACEBEDBF6
    Remote Desktop
    Console
    State Active
    Domain NEIL-0ACEBEDBF6
    WinInet Info
    An internal error occurred.
    Wi-Fi Info
    Wi-Fi not enabled
    WinHTTPInfo
    WinHTTPSessionProxyType No proxy
    Session Proxy
    Session Proxy Bypass
    Connect Retries 5
    Connect Timeout 60000
    HTTP Version HTTP 1.1
    Max Connects Per 1.0 Servers INFINITE
    Max Connects Per Servers INFINITE
    Max HTTP automatic redirects 10
    Max HTTP status continue 10
    Send Timeout 30000
    IEProxy Auto Detect Yes
    IEProxy Auto Config
    IEProxy
    IEProxy Bypass
    Default Proxy Config Access Type No proxy
    Default Config Proxy
    Default Config Proxy Bypass
    Adapters List
    Network Shares
    No network shares
     
  5. padams

    padams First Sergeant

    Could you open up the side of the case and look at the Ethernet card for me? If you can find any type of serial or part number I can more than likely point you toward the driver. The driver you installed doesn't sound like it was the correct one otherwise it would have recognized it.
     
  6. cmitchell

    cmitchell Private E-2

    These were the only things I could find by opening it up
    model # PEAM2RS69002
    AMD 690v Chipset
    Sapphire
    Sata 2
    The brand on my microsoft xp pro 1-2cpu
    is Toshiba

    That is all I can find on the computer
    I hope this helps some
    I am unable to get online on that computer

    Thank you

    Carolyn
     
  7. cmitchell

    cmitchell Private E-2

    I forgot to add Phoinex award bios

    Thank you
     
  8. padams

    padams First Sergeant

    Well it looks like that board has an onboard network adapter. Try downloading this driver. When the page comes up it should automatically pop up and ask you to save the file. The file is zipped so you will need software to unzip it. If you do not have any I would recommend 7zip. Also, I'm assuming this is a custom built PC, is that correct?
     
  9. cmitchell

    cmitchell Private E-2

    I tried what you asked and it did not work.
    Even unzipped.
    It is a custom built comp.. I could hang my husband for buying a computer that way
    my last comp was a HP and I loved it :0)...
    If I can not resolve the issue \I will have to break down and take it into the shop we bought it from

    Thank you for your patience

    Carolyn
     
  10. cmitchell

    cmitchell Private E-2

    I found an old sapphire disc that had drivers on it and it worked perfect

    Thank you for all your help
     
  11. padams

    padams First Sergeant

    Glad you were able to get it resolved! Sorry the driver didn't work for you.
     

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