Explorer crash

Discussion in 'Malware Help (A Specialist Will Reply)' started by Dreamchaser, Aug 3, 2008.

  1. Dreamchaser

    Dreamchaser Private E-2

    Dear all,

    Before I start posting any logs and all, I have to ask if it's ok for me to seek solution to my frequent explorer.exe crashes?
     
    Dreamchaser, Aug 3, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Certainly .....are you refering to windows explorer or internet explorer?

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     
    TimW, Aug 3, 2008
    #2

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