Explorer.exe not loading in startup

Discussion in 'Malware Help (A Specialist Will Reply)' started by seidler, Sep 17, 2008.

  1. seidler

    seidler Private E-2

    I have seen this twice in the last week. After a Malwarebyte scan (one was in safe mode and the other normal mode) on a system with misc Trojan's including Vundo and where MalwareByte requested a reboot to contine and remove the infected files and where I did not reboot as I ran Combofix after MalwareByte the systems booted up to a blank desktop. No taskbar, icons etc. If I ran Task Manager (Ctrl/Alt/Del) I could manually start Explorer and teh system worked fine until another reboot. After hours researching the problem I gave up. Any Ideas? Could this be because I did not reboot when asked to by MalwareByte and or possible ComboFix stopping certain unrecognised services that Malwarebyte runs on reboot?
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Do you have the logs to attach for both Combo and MWB's? Can you run the MGTools.exe and get us the MGLogs.zip?
     

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