Explorer + User + Other viruses

Discussion in 'Malware Help (A Specialist Will Reply)' started by Kaneage, Jan 26, 2009.

  1. Kaneage

    Kaneage Private E-2

    Hi
    This is a second computer I have run the guide on (in case you where wondering why I had 2 threads). The issues on this computer include:

    1) Upon startup a userinit file would have an error and explorer wouldn't start up
    2) I went ctrl+alt+delete and ran explorer manually and rundll32 would fail
    3) couldn't see folder options
    4) couldn't access regedit
    5) couldn't change background
    6) popups all the time
    7) fake virus popped up

    I have manually solved the regedit and rundll32 errors and after running the read me first guide I think the other issues where solved, but I noticed that on every single scan a bunch of viruses where found, so I just want to make sure everything is fine.

    Please find the required logs attached and thanks for your help, you really are awesome.
     

    Attached Files:

  2. Kaneage

    Kaneage Private E-2

    MGlogs.zip attachment
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to uninstall J2SE Runtime Environment 5.0 Update 15 as requested in step 1 of the READ & RUN ME.

    I also suggest that you delete the below folder:
    c:\temp\tmp90

    Also you should uninstall the below and get a legal copy if you wish to keep using NOD32:
    NOD32 Antivirus System
    NOD32 FiX v2.1

    I suggest that you read our policies: Warning about Keygens, Cracks, and other Illegal Software

    This PC needs a firewall and realtime antispyware protection.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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