External HD Problems

Hey Guys,

I have just brought an ICY BOX USB2.0 IB-351StUS and fitted it with a Seagate SATA 250GB 7200.8. I am using a Acer Aspire 1694 2.0GHz P-M, running Windows XP. I am running the drive over USB2.0.

The problem is when i try to format the External HD. Windows states after both a Quick format and a standard format (NTFS) that is was unable to complete the format. I checked to see if the drive would work with another computer and it did.

I formatted the drive on another computer to NTFS and now when i bring it back to my laptop it refuses to recognise the device. SOmetimes it registers the HD for afew seconds but then fails.

Any help trying to format the drive on my laptop or getting the foratted drive to work would be great.


Tom

 

Hmmm not sure but if you plug it in does it show up in device manager as working? I.E. no yellow ? marks?

If it is installed ok, I would uninstall it anyway and get the correct drivers from the website, then install the drivers before you connect it to your PC.

 

There are no drivers taht i can find. On XP it is described as being plug in and play. It doesnt say that the device is malfunctioning as it come up in the USB sublist as an unknown device.

 

The only device with a yellow mark is one of the PCMCIA controllers

 

I have deleated the HD partition and formatting and now it is recognised as an External HD but now my laptop will not format the device

 

thats a problem if it says unknown device. whats the model number for the HDD?

 

The caddie is the ICY BOX 351StUS and the HD is a 250Gb SATA150 Seagate Barracuda (7200rpm 8Mb (ST3250823AS))

 

Well I'm dumb because there aren't any drivers available.

 

dont be too harsh on yourself, i have been messing around for a week trying to get it to work.

 

try uninstalling and reinstalling your USB drivers. get some updated ones preferably. might do the trick.

 

where can i get updates from?

 

i reinstalled all drivers under the USB tab and it still doesnt work

 

had some inspiration and decided to borrow a USB hub and see what would happen if i ran the HD through that. Now it seems to install itself correctly and appears in my computer (but unusable) but now windows wont format it and it doesnt come up under computer management.