1. spyware sucks

    spyware sucks Private First Class

    I try to keep my computer clean as possible. After cleaning it with chaslang before I still scan occasionally with spybot and adaware. Today I used the online trojan scan from bitdefender and it couldn't remove this item. It was in the system32 folder. Is it bad?
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Attach the log from the scan and I will take a look.
     
  3. spyware sucks

    spyware sucks Private First Class

    um i just closed the scan. it takes about an hour to complete the scan. Is there another way to look for it?
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  5. spyware sucks

    spyware sucks Private First Class

    i think i see it in the hijack log. here it is posted
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    That file I believe is part of the Easy Systems CD/DVD Writing Software. It appears to be legit.
     
  7. spyware sucks

    spyware sucks Private First Class

    ok thanks a lot. by the way, are there any other problems in my log?

    it was weird because whenever i ran the bitdefender before it wouldn't pick up this Easy Systems thing.
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    No problems, your log looked good. Are you having any problems?
     
  9. spyware sucks

    spyware sucks Private First Class

    no problems, just the weird scan. Thanks again for the help bjgarrick, it took a load off my mind.
     
  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your Welcome!:)
     
  11. spyware sucks

    spyware sucks Private First Class

    bjgarrick, i scanned with bitdefender again and it picked up that same file. it says its infected with Backdoor.Ezpskx.A

    i'll post a log
     

    Attached Files:

    • log.txt
      File size:
      18 KB
      Views:
      3
  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Like I said the file is part of the Easy Systems CD/DVD Writing Software. It is a legit file, there is no threat. The detection is a false positive and nothing to worry about.

    If your still convinced it's an infection you can delete it but you may have problems with the Easy Systems CD/DVD Writing Software.
     
  13. spyware sucks

    spyware sucks Private First Class

    i trust you, but in the past when i scanned with bitdefender it never picked up this 'infection'.
     
  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I'm not sure what's going on, it's probably their recent updates detecting this as a baddie.

    Locate the file manually, right click and get as much information as possible. Post back with the results. Check for a "Version" tab and see what all info is there.
     
  15. spyware sucks

    spyware sucks Private First Class

    the version is 1.0.0.0

    Description: ezSP_Px MFC Application

    Copyright: Copyright (C) 2002 Easy Systems Japan Ltd.

    what else do you need to know?
     
  16. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Okay, that's what I was thinking.

    Do you use this software?
     
  17. spyware sucks

    spyware sucks Private First Class

    Nope, didn't even know it existed. So there's nothing wrong with it right?
     
  18. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    If you don't use it then I would uninstall it.
     
  19. spyware sucks

    spyware sucks Private First Class

    I don't think I use it but it is a process that is running right now. Will uninstalling it mess up my computer?
     
  20. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    No, it's just a burning program for burning cd's and such.
     
  21. spyware sucks

    spyware sucks Private First Class

    do i just delete the application? its not listed in the "add/remove programs" in control panel
     
  22. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Go into C:\Program Files and look for the directory. Once you find it see if you can find the uninstaller if it has one, it will be "unist000.exe" or "uninstall.exe" or something similiar.
     
  23. spyware sucks

    spyware sucks Private First Class

    nope, can't find the directory.
     
  24. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Are you familiar with Primo DVD and Drag'n'Drop CD?
     
  25. spyware sucks

    spyware sucks Private First Class

    No, I don't burn CDs or use any of this software.
     
  26. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download, install and run CCleaner to clean any junk files.

    After you clean the junk files, select "Tools" and then "Uninstall". Click the button "save to text file" and attach this to your next post.
     
  27. spyware sucks

    spyware sucks Private First Class

    I dont' see a "save to text file"

    This is really getting troublesome..should I just leave the program there?
     
  28. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    On the left side select "Tools" and under "Uninstall" it will be on the bottom right. Be sure you have the newest version.
     
  29. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    It's not a threat, if you want to leave it that's fine but if you don't use it you can uninstall.
     
  30. spyware sucks

    spyware sucks Private First Class

    If it isn't a threat then maybe I'll just leave it.

    here is the CCleaner log
     

    Attached Files:

  31. spyware sucks

    spyware sucks Private First Class

    ok i guess you're busy at the moment. I think i'll just leave this Easy Systems alone if it is no threat. I'll check back for your instructions later. thanks for the help
     
  32. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Look back in Add/Remove programs and uninstall "AutoUpdate". If you want to leave it that's fine, as I previously stated it's no threat but you can safely remove it if you like.
     
  33. spyware sucks

    spyware sucks Private First Class

    "AutoUpdate" isn't in the add/remove programs list. this is driving me crazy. I'll just leave it alone.
     
  34. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Okay, it showed in the log so as a precaution I posted that. It's good that isn't in Add/Remove, however you may want to check in C:\Program Files for it and delete IF found.

    If things are running good and your not having any problems it's ok to leave it. It's completely up to you.
     
  35. spyware sucks

    spyware sucks Private First Class

    great so is there anything else i need to do at this point?

    also what is this "AutoUpdate"? could you fill me in?
     
  36. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Basically it’s just an unwanted program that has the potential to deliver popups and such. I believe it comes from P2P applications and probably some others locations as well.
     

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