F-Secure not working as intended

z0nda · May 16, 2010

So my F-secure has been telling me that the virus protection and the automatic virus check isnt working. I attatched a HijackThis and a MGtools log if it will help you solving my problem. Also if there is any things that slow down or make my computer unstable then tell me and I'll remove them. Also sorry for my bad english im from Finland .

Kestrel13! · May 16, 2010

Hi there and welcome. I am currently reviewing your logs and will get back to you with a set of instructions in the next post I make to you.

Kestrel13! · May 16, 2010

We will soon see if this is a malware issue or not but first, I would like to address the fact that you missed many steps of the malware removal procedures. You failed to download and run both SUPERantispyware and Malware Bytes. You did however download combofix to your desktop but again, neglected to run it.

So, in this order now, please run:

SUPERantispyware

MalwareBytes

Combofix

and then finally.... Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Attach all requested logs once finished, into your next reply here.

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F-Secure not working as intended

z0nda Private E-2

Attached Files:

MGlogs.zip

hijackthis.log

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member