Fake Google Chrome errors

Discussion in 'Malware Help (A Specialist Will Reply)' started by gsalazar, Nov 6, 2014.

  1. gsalazar

    gsalazar Private E-2

    Apparently there's malware in my CPU. Getting errors stating Google Chrome has crashed and I do not use Google Chrome nor is it installed in my computer. Do I follow the Windows 7 malware removal procedure? Any help would be appreciated.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes.
     
  3. gsalazar

    gsalazar Private E-2

    Here are the logs.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I would also like to see a log from running MBAM. And so since you took in on yourself to fix things in RogueKiller, please run it again and give me a new log....as well as Hitman.
     
  5. gsalazar

    gsalazar Private E-2

    Here are the current logs.
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean, however, do you know what these are:
    C:\Windows\SysNative\ejgokha.dll
    C:\Windows\SysNative\zvxlx.dl

    If not, delete them.

    I suggest you post in the software forum as you are not having a malware issue.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:

     
  7. gsalazar

    gsalazar Private E-2

    I cannot find those dll files to delete them. Followed the path you posted and there is no C:\Windows\SysNative\....
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download OTM by Old Timer and save it to your Desktop.




    Code:
    :Processes
    explorer.exe
    
    :files
    C:\Windows\SysNative\ejgokha.dll
    C:\Windows\SysNative\zvxlx.dl
    
    :Commands
    [purity]
    [ResetHosts]
    [emptytemp]
    [start explorer]
    [Reboot]

    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.


    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.
     

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