False Windows Security Alert/IE Popups

Discussion in 'Malware Help (A Specialist Will Reply)' started by heishfamily, Jul 25, 2007.

  1. heishfamily

    heishfamily Private E-2

    Good Morning Geeks:

    I am sure this is not a new request, however I have viewed the threads containing this problem and have had no success in trying the various instructions.

    I have performed the requested Read and Run procedures explicitly and posted the various reports in this and the following post.

    I am sure your experts will determine the problem in no time. I have wasted two entire days messing with this thing. (feel my frustration?)

    Thank you in advance,
     

    Attached Files:

  2. heishfamily

    heishfamily Private E-2

    Here are the remaining reports attached.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 11
    Viewpoint Media Player
    Sunbelt Counterspy

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Attach new logs for:
    ShowNew
    GetRun
    HJT
     
  4. heishfamily

    heishfamily Private E-2

    By the way...I ran combofix it file and everything is ok. this was done prior to your response. I hope I haven't wasted your time but the requested logs are attached.

    Thank you
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a waste of time .....and running ComboFix is never harmful ....:)
    You may uninstall any programs we had you download (including CounterSpy, etc).

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     

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