Faulty SSD or Malware? BSODs, No Internet Connection, Misbehaving Win Update, etc

Joe89 · Jul 26, 2014

Hello Major Geekers,

This is a rouge timeline of my troubles.

First issue was a BSOD after windows update and AVG update both attempted to apply changes during reboot. I can't remember exactly what I did to fix this, I believe it was a system repair from my Win7 64 disc. Also, I am an idiot for having AVG... (it used to be ok?)

Then, my computer (wired connection) and other computers on the network began having "resolving host" appear in the browser. I did some googling and found an incompatibility with my ISP and router. I changed the DNS servers on my router to Google's (8.8.8.8 / 8.8.8.4). This resolved most of the network issues, and all of the problems with Chrome getting stuck at "resolving host".

Last night, I restarted my computer and chkdsk ran. After the reboot, I could not connect to the internet. In the Network and Sharing Center, I was stuck at "identifying" indefinitely. I looked at ipconfig /all and found there was no default gateway.

Today Windows Update service was turning itself off. There was a message "Click here to find out more free software available from (null)" or something to that effect. Windows Explorer is crashing often as well. CHKDSK has started several times on reboots.

This is the SSD I've had for about a year... http://www.newegg.com/Product/Product.aspx?Item=N82E16820227916

Many of reviews are complaining of failure. Does this seem like only an SSD issue or malware? BOTH!?

Also, I could not run Hitman Pro without my internet connection. All other log files are attached. Please advise:cry

Kestrel13! · Jul 26, 2014

Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)

Now select the Start Repairs tab.

The click the Start button.

Create a System Restore point if prompted.

On the next screen, click the Unselect All button to first deselect all repairs.

Now select the following repair options:

Reset Registry Permissions

Reset File Permissions

Register System Files

Repair WMI

Repair Windows Firewall

Remove Policies Set By Infections

Repair Winsock & DNS Cache

Repair Proxy Settings

Repair Windows Updates

Set Windows Services To Default Startup

Now on the lower right side check the box to Restart/Shutdown System When Finished

Then make sure the Restart System radio button is enabled.

Shutdown any other programs that you are running now before continuing.

Now click the Start button.

Be patient while the tool repairs the selected items.

It should reboot automatically when finished.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Joe89 · Jul 26, 2014

Here is the new log. Thank you so much for helping. I don't know everything that windows repair by tweaking did but it feels better with a default windows desktop. I tried reconnecting my network cable after reboot. Same issue-- stalls at "identifying"

Kestrel13! · Jul 27, 2014

Please download these files to your desktop.

AFD.reg
Dhcp.reg

Now please click Start, and type regedit into the search box.

You should see a regedit.exe and icon appear in the Programs area of the Start Menu.

Right click on regedit.exe and select Run As Administrator

Then in the Registry Editor menu click File and select Import.

Navigate to the AFD.reg file saved to your Desktop and double click it. Allow it to be added to the registry. Repeat this for the Dhcp.reg file.

Joe89 · Jul 27, 2014

After following those steps and rebooting, my regular desktop background / icons have returned. Still unable to connect to network, stalling at "identifying". Any other ideas?

Kestrel13! · Jul 28, 2014

Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

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Faulty SSD or Malware? BSODs, No Internet Connection, Misbehaving Win Update, etc

Joe89 Private E-2

Attached Files:

malwarebyteslog.txt

RKreport_SCN_07252014_200724.log

TDSSKiller.3.0.0.40_25.07.2014_20.29.39_log.txt

MGlogs.zip

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Joe89 Private E-2

Attached Files:

MGlogs (2).zip

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Joe89 Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member