FBI Moneypack... pain in the

bgunn · Oct 28, 2013

My old boss came to me about this... I was not exactly sure what he was talking about at first and thought it might be an easy fix. Also, reviewing most of the postings thus far, seems like most of you can still access your desktop and get some(things) done.
Well... this is not the case on this netbook (Acer / Win7 32bit). There are (4) drives showing {C / D / E / X} and it seems that X is now the main drive in boot up. I have tried to access a thumbdrive with a preliminary diagnostic program on it but can not even locate or figure out how to locate the thumbdrive.
I have tried various system restores/repairs and no luck. I tried to get in through Safe Mode and it loads but then quickly shutsdown and reboots.
Then if I just allow it to load up into windows, it jumps to a white screen and does not allow any form of accessing the drive(s) or programs.
Thought of pulling the HDD and tap it through a USB patch but this netbook does not have an easy access panel for HDD removal.
Any suggestions?

I am not sure what files are on this netbook, but knowing my boss they probably aren't important -- has anyone resolved this by reinstalling the system?

bgunn

Kestrel13! · Oct 29, 2013

http://img827.imageshack.us/img827/1263/frst.gif For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

Restart the computer.

As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.

Use the arrow keys to select the Repair your computer menu item.

Choose your language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

Insert the installation disc.

Restart your computer.

If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.

Click Repair your computer.

Choose your language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair

System Restore

Windows Complete PC Restore

Windows Memory Diagnostic Tool

Command Prompt

Click to expand...

Select Command Prompt

In the command window type in notepad and press Enter.

The notepad opens. Under File menu select Open.

Select "Computer" and find your flash drive letter and close the notepad.

In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

The tool will start to run.

When the tool opens click Yes to disclaimer.

Press Scan button.

It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)

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FBI Moneypack... pain in the

bgunn Private First Class

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member