FBI Ransom Virus :(

Discussion in 'Malware Help (A Specialist Will Reply)' started by mainegirl, Sep 23, 2012.

  1. mainegirl

    mainegirl Private E-2

    Hi,

    My sons computer has been infected with the FBI Ransom virus. It locked it up so bad that we couldnt hit F8 to get into safe mode at all, it just locked up the computer when you hit any key on the keyboard.

    We ran Dr. Web Live Recovery CD and that at least got us so we could get Windows to come up, but still no F8 access.

    Ran Kaspersky Computer unlock CD and then was able to run:

    Rogue Killers, Malware Bytes, Hitman Pro, TDSSKiller, MGTools, logs are attached.

    After running these programs, we still cannot use F8, and we get an error message when windows loads that file thngat.dll cannot be found.

    Thanks for the help!
     

    Attached Files:

    mainegirl, Sep 23, 2012
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am currently reviewing your logs and will get back to you with a response very soon :)
     
    Kestrel13!, Sep 24, 2012
    #2
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Uninstall the below using Revo Uninstaller:


    • WhiteSmoke Smartbar
      [*]Babylon toolbar on IE



    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:
    • [RUN][BLACKLIST DLL] HKCU\[...]\Run : wpcof ("C:\Windows\System32\rundll32.exe" "C:\Users\cam\AppData\Roaming\wpcof.dll",Items) -> FOUND
      [RUN][BLACKLIST DLL] HKCU\[...]\Run : thngat (rundll32.exe "C:\Users\cam\AppData\Roaming\thngat.dll",WriteStreamToFile) -> FOUND
      [RUN][SUSP PATH] HKLM\[...]\Run : shellstyle (C:\Users\cam\AppData\Local\Microsoft\Windows\4683\shellstyle.exe) -> FOUND
      [RUN][BLACKLIST DLL] HKLM\[...]\Run : thngat (rundll32.exe "C:\Users\cam\AppData\Roaming\thngat.dll",WriteStreamToFile) -> FOUND
      [RUN][BLACKLIST DLL] HKLM\[...]\Run : wpcof ("C:\Windows\System32\rundll32.exe" "C:\Users\cam\AppData\Roaming\wpcof.dll",Items) -> FOUND
      [RUN][SUSP PATH] HKUS\S-1-5-21-862134887-4038172287-1566632568-1000[...]\Run : Linkury Chrome Smartbar (C:\Users\cam\AppData\Local\Linkury\Application\Linkury.exe startup) -> FOUND
      [RUN][BLACKLIST DLL] HKUS\S-1-5-21-862134887-4038172287-1566632568-1000[...]\Run : wpcof ("C:\Windows\System32\rundll32.exe" "C:\Users\cam\AppData\Roaming\wpcof.dll",Items) -> FOUND
      [RUN][BLACKLIST DLL] HKUS\S-1-5-21-862134887-4038172287-1566632568-1000[...]\Run : thngat (rundll32.exe "C:\Users\cam\AppData\Roaming\thngat.dll",WriteStreamToFile) -> FOUND
      [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-862134887-4038172287-1566632568-1000\$9b58cb2aad42344fc7edd4c233bf8292\n.) -> FOUND
      [HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$9b58cb2aad42344fc7edd4c233bf8292\n.) -> FOUND
      [HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$9b58cb2aad42344fc7edd4c233bf8292\n.) -> FOUND
    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.

    and the same for Files/Folders entries please

    • [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> FOUND
    • [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> FOUND
    • [ZeroAccess][FILE] n : C:\$recycle.bin\S-1-5-18\$9b58cb2aad42344fc7edd4c233bf8292\n --> FOUND
    • [ZeroAccess][FILE] n : C:\$recycle.bin\S-1-5-21-862134887-4038172287-1566632568-1000\$9b58cb2aad42344fc7edd4c233bf8292\n --> FOUND
    • [ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$9b58cb2aad42344fc7edd4c233bf8292\@ --> FOUND
    • [ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-862134887-4038172287-1566632568-1000\$9b58cb2aad42344fc7edd4c233bf8292\@ --> FOUND
    • [ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$9b58cb2aad42344fc7edd4c233bf8292\U --> FOUND
    • [ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-862134887-4038172287-1566632568-1000\$9b58cb2aad42344fc7edd4c233bf8292\U --> FOUND
    • [ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$9b58cb2aad42344fc7edd4c233bf8292\L --> FOUND
    • [ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-862134887-4038172287-1566632568-1000\$9b58cb2aad42344fc7edd4c233bf8292\L --> FOUND


    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.




    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines (some may not show now) but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9858
    • R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9858
    • R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.funmoods.com/?f=1&a=bf
    • R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9858
    • R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9858
    • O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll
    • O2 - BHO: WhiteSmoke SmartbarEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
    • O3 - Toolbar: WhiteSmoke Smartbar - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
    • O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll
    • O4 - HKLM\..\Run: [SearchSettings] "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
    • O4 - HKCU\..\Run: [Linkury Chrome Smartbar] C:\Users\cam\AppData\Local\Linkury\Application\Linkury.exe startup
    • O4 - HKCU\..\Run: [wpcof] "C:\Windows\System32\rundll32.exe" "C:\Users\cam\AppData\Roaming\wpcof.dll",Items

    After clicking Fix exit HJT.



    Delete these files if they exist.
    • C:\Users\cam\AppData\Roaming\inst.exe
    • C:\Users\cam\AppData\Roaming\wpcof.dll

    Now rerun RogueKiller and attach the latest log
    Same for Hitman.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

    We need to run some repairs on the firewall and I need to know the status of your Background Intelligent Transfer Service, but let's remove malware first.
     
    Kestrel13!, Sep 24, 2012
    #3
  4. mainegirl

    mainegirl Private E-2

    Thank you so much Kestrel13!

    I deleted everything I could find on your list and attached the new logs below.

    I then rebooted the computer and I still cannot hit any key on the keyboard or the computer locks up and just sits on the loading screen, it doesn't matter what key i hit. If I don't touch the keyboard, the computer will boot up to Windows like it should. I also tried a different keyboard and that made no difference. I can't try a ps2 keyboard because this computer doesn't have a ps2 port.

    When Windows loads, I get a "c:\users\cam\AppData\Roaming\wpcof.dll" cannot be found error.

    I am running Windows 7 Professional 64bit

    Sneaky little virus this is! :confused

    Thanks!
     

    Attached Files:

    Last edited: Sep 24, 2012
    mainegirl, Sep 24, 2012
    #4
  5. mainegirl

    mainegirl Private E-2

    I ended up looking at the RKReport log and saw that I missed deleting these files:

    [SUSP PATH] HKLM\[...]\Run : shellstyle (C:\Users\cam\AppData\Local\Microsoft\Windows\4683\shellstyle.exe) -> FOUND
    [BLACKLIST DLL] HKLM\[...]\Run : wpcof ("C:\Windows\System32\rundll32.exe" "C:\Users\cam\AppData\Roaming\wpcof.dll",Items) -> FOUND

    Deleted both of those, new logs are attached.

    I then rebooted and hitting any key on the keyboard still locks up the computer.
    The "cannot find file error" is gone though. :)

    Thanks!
     

    Attached Files:

    mainegirl, Sep 24, 2012
    #5
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.


    Code:
    :Files
C:\Users\cam\AppData\Roaming\wpcof.dll
C:\Users\cam\AppData\Local\Microsoft\Windows\4683

:reg
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"shellstyle"=-
"wpcof"=-
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{049E7D18-CEAC-400A-89CB-6AE3A47EE6AD}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}]

:Commands
[emptytemp]
[Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

    We will look at any broken services next.
     
    Kestrel13!, Sep 25, 2012
    #6
  7. mainegirl

    mainegirl Private E-2

    Thanks Kestrel...Ran OTM and here is the result:


    All processes killed
    ========== FILES ==========
    File/Folder C:\Users\cam\AppData\Roaming\wpcof.dll not found.
    C:\Users\cam\AppData\Local\Microsoft\Windows\4683 folder moved successfully.
    ========== REGISTRY ==========
    Registry value HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run\\shellstyle not found.
    Registry value HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run\\wpcof not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{049E7D18-CEAC-400A-89CB-6AE3A47EE6AD}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{049E7D18-CEAC-400A-89CB-6AE3A47EE6AD}\ not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{006ee092-9658-4fd6-bd8e-a21a348e59f5}\ not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: cam
    ->Temp folder emptied: 1867676 bytes
    ->Temporary Internet Files folder emptied: 11118183 bytes
    ->Java cache emptied: 337395 bytes
    ->FireFox cache emptied: 78277325 bytes
    ->Google Chrome cache emptied: 271819581 bytes
    ->Flash cache emptied: 1362 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 56475 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 200704 bytes
    %systemroot%\System32 .tmp files removed: 2428488 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 6490 bytes
    %systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 79664697 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 46356738 bytes
    RecycleBin emptied: 1055874 bytes

    Total Files Cleaned = 470.00 mb


    OTM by OldTimer - Version 3.1.21.0 log created on 09262012_113433

    Files moved on Reboot...
    C:\Users\cam\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    Registry entries deleted on Reboot..

    Attached the MGTools.zip too! Thanks so much!
     

    Attached Files:

    mainegirl, Sep 26, 2012
    #7
  8. mainegirl

    mainegirl Private E-2

    Update on how my computer is running:

    I rebooted the computer and tried to get into safe mode and hitting any key is still locking up the computer.

    I then installed Avast, the free version, because there was no active anti-virus on the computer. The virus might have disabled it because my son was sure he had avast on here before the virus hit.

    I tried to use Windows Defender and got this:

    "the specified service does not exist as an installed service. Error code: 0x80070424"

    I then tried to turn on Windows Firewall and got this:

    "windows firewall can't change some of your settings. Error code: 0x80070424"

    Thanks again for all your help!
     
    mainegirl, Sep 26, 2012
    #8
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am wondering if this has anything to do with it: O4 - HKCU\..\Run: [Badoo Desktop] C:\ProgramData\Badoo\Badoo Desktop\1.6.48.1082\Badoo.Desktop.exe

    We will deal with that now.

    I want you to run this and then go off and do something else whilst it runs as it takes a long time.

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.

    After reboot, check to see if your firewall is working.
     
    Kestrel13!, Sep 26, 2012
    #9
  10. mainegirl

    mainegirl Private E-2

    Ran the tweaking sofware and I have good news! Windows Firewall is now working!! :)

    I deleted the badoo desktop files and rebooted but the computer still locks up when I try to get into safe mode, etc.

    Windows Defender is still giving me the same error as before.

    Thanks!
     
    mainegirl, Sep 26, 2012
    #10
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Sep 27, 2012
    #11
  12. mainegirl

    mainegirl Private E-2

    Here is the MGLogs file! :)

    Thank you!
     

    Attached Files:

    mainegirl, Sep 27, 2012
    #12
  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Click start > type in services.msc and hit ENTER.
    Scroll down to the Background Intelligent Transfer Service if it shows and let me know its status and start up type please.
     
    Kestrel13!, Sep 27, 2012
    #13
  14. mainegirl

    mainegirl Private E-2

    Hi Kestrel,

    I am not finding any Background Intelligent Transfer Services...the only thing I get is Services (Local).

    Thanks!
     
    mainegirl, Sep 28, 2012
    #14
  15. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please download the below file to your desktop.

    BITS.reg


    • Now please click Start, and type regedit into the search box.
    • You should see a regedit.exe and icon appear in the Programs area of the Start Menu.
    • Right click on regedit.exe and select Run As Administrator
    • Then in the Registry Editor menu click File and select Import.
    • Navigate to the BITS.reg file saved to your Desktop and double click it. Allow it to be added to the registry.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Sep 28, 2012
    #15
  16. mainegirl

    mainegirl Private E-2

    bits.reg is done. Attached the latest log file :)

    Thanks!
     

    Attached Files:

    mainegirl, Sep 28, 2012
    #16
  17. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Download Combofix to your desktop. Do NOT double click it to run it! Ensure you have your antivirus and antispyware disabled before we do the below.


    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::

Registry::
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]
"DisplayName"="@%SystemRoot%\\system32\\qmgr.dll,-1000"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\\system32\\qmgr.dll,-1001"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,\
  6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,\
  00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\
  67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,\
  00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
  00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\
  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,\
  63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]
"ServiceDll"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,\
  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Performance]
"Library"="bitsperf.dll"
"Open"="PerfMon_Open"
"Collect"="PerfMon_Collect"
"Close"="PerfMon_Close"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:000007d2
"Last Counter"=dword:000007e2
"First Help"=dword:000007d3
"Last Help"=dword:000007e3
"Object List"="2002"
"PerfMMFileName"="Global\\MMF_BITS_s"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]
"Security"=hex:01,00,14,80,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,\
  00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,\
  00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,\
  00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,\
  20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,\
  00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,\
  00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,\
  00,20,02,00,00
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Sep 29, 2012
    #17
  18. mainegirl

    mainegirl Private E-2

    Combo Fix done! Logs attached...Thanks!
     

    Attached Files:

    mainegirl, Sep 29, 2012
    #18
  19. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Much better! Everything running nicely? :) Ready for final steps?
     
    Kestrel13!, Sep 30, 2012
    #19
  20. mainegirl

    mainegirl Private E-2

    Update on how the computer is running:

    I rebooted and trying to get into safe mode or anything else still locks up the computer.

    It now finds Windows Defender but when I try to update it, I get an error that it can't update because the registry has been marked for deletion.

    I'm ready for final steps!!

    Thanks so much!!
     
    mainegirl, Sep 30, 2012
    #20
  21. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Hmmm! See the last ComboFix log again. All of the below are still present and need to be removed.
    WhiteSmoke Smartbar Search
    search.conduit.com
    BabylonToolbar
    funmoods

    Also see runkeys.txt for related registry entries.
     
    chaslang, Sep 30, 2012
    #21
  22. mainegirl

    mainegirl Private E-2

    Thanks Kestrel! What would be the easiest way to remove them?
     
    mainegirl, Sep 30, 2012
    #22
  23. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    A reboot should solve this.

    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::

FireFox::
FF - ProfilePath - c:\users\cam\AppData\Roaming\Mozilla\Firefox\Profiles\mo8rikoe.default\
FF - prefs.js: browser.search.selectedEngine - WhiteSmoke Smartbar Search
FF - prefs.js: browser.startup.homepage - hxxp://isearch.whitesmoke.com/?isid=9858
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2786678&SearchSource=2&q=
FF - user.js: extensions.BabylonToolbar_i.babTrack - tt=090212_noffx
FF - user.js: extensions.BabylonToolbar_i.babExt - 
FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
FF - user.js: extensions.BabylonToolbar_i.id - cef9e09a000000000000000272a4d9c3
FF - user.js: extensions.BabylonToolbar_i.hardId - cef9e09a000000000000000272a4d9c3
FF - user.js: extensions.BabylonToolbar_i.instlDay - 15383
FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1712:47
FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon
FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar
FF - user.js: extensions.BabylonToolbar_i.aflt - babsst
FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
FF - user.js: extensions.BabylonToolbar_i.tlbrId - base
FF - user.js: extensions.BabylonToolbar_i.instlRef - sst
FF - user.js: extensions.funmoods.autoRvrt - false
FF - user.js: extensions.funmoods_i.hmpg - true
FF - user.js: extensions.funmoods_i.hmpgUrl - hxxp://start.funmoods.com/?f=1&a=bf
FF - user.js: extensions.funmoods_i.dfltSrch - true
FF - user.js: extensions.funmoods.srchPrvdr - Search
FF - user.js: extensions.funmoods_i.dnsErr - true
FF - user.js: extensions.funmoods_i.newTab - true
FF - user.js: extensions.funmoods.newTabUrl - hxxp://start.funmoods.com/?f=2&a=bf
FF - user.js: extensions.funmoods.tlbrSrchUrl - hxxp://start.funmoods.com/results.php?f=3&a=bf&q=
FF - user.js: extensions.funmoods.id - cef9e09a000000000000000272a4d9c3
FF - user.js: extensions.funmoods.instlDay - 15470
FF - user.js: extensions.funmoods.vrsn - 1.5.19.3
FF - user.js: extensions.funmoods.vrsni - 1.5.19.3
FF - user.js: extensions.funmoods_i.vrsnTs - 1.5.19.320:16
FF - user.js: extensions.funmoods.prtnrId - funmoods
FF - user.js: extensions.funmoods.prdct - funmoods
FF - user.js: extensions.funmoods.aflt - bf
FF - user.js: extensions.funmoods_i.smplGrp - none
FF - user.js: extensions.funmoods.tlbrId - base
FF - user.js: extensions.funmoods.instlRef - 
FF - user.js: extensions.funmoods.dfltLng - 
FF - user.js: extensions.funmoods.excTlbr - false
FF - user.js: extensions.funmoods.admin - false
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.
     
    Kestrel13!, Oct 1, 2012
    #23

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