File Recovery Virus

Is this Win 7 or Vista? If so...

http://img827.imageshack.us/img827/1263/frst.gif For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
• Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)

 

Yes, follow as much as you can of the procedures here: READ & RUN ME FIRST. Malware Removal Guide

 

Re run Hitman and have it delete all it finds.
Re run it again and attach the new log.
Re run RogueKiller and attach that log too.

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

• cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
• nwktst<-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
• GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
• ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.
• analyse <-- this attempts to run HijackThis. Be sure to click the Accept button twice in the license agreement popup or it will just sit there and wait.

Now look for the C:\MGlogs.zip file and attach it no matter what happened while doing the above.

 

Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Attach both of these logs into your next reply.

 

http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these 3 detections:

• [RUN][SUSP PATH] HKCU\[...]\Run : R6dhRAKgSyQpIs (C:\Documents and Settings\All Users\Application Data\R6dhRAKgSyQpIs.exe) -> FOUND
• [RUN][SUSP PATH] HKLM\[...]\Run : lMQKNXKUTH.exe (C:\Documents and Settings\All Users\Application Data\lMQKNXKUTH.exe) -> FOUND
• [RUN][SUSP PATH] HKUS\S-1-5-21-117609710-162531612-682003330-1003[...]\Run : R6dhRAKgSyQpIs (C:\Documents and Settings\All Users\Application Data\R6dhRAKgSyQpIs.exe) -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Do not reboot your computer yet.



You can also re run HitmanPro and have it delete all it finds. Then rescan and Attach the new log once done.


We need to run an OTL Fix

• Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
• Copy and Paste the following code into the Image textbox. Do not include the word Code

Code:

:otl
IE - HKLM\..\SearchScopes\{8b0d31e7-0331-43cc-87cd-a472317f1305}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=ZNzfb003YYUS_ZRxdm42933US&ptb=063D289B-EBB7-434E-87FD-4CDD0206D23C&psa=&ind=2010111800&ptnrS=ZNzfb003YYUS_ZRxdm42933US&si=&st=sb&n=77cfdf38&searchfor={searchTerms}
IE - HKCU\..\SearchScopes\{8b0d31e7-0331-43cc-87cd-a472317f1305}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=ZNzfb003YYUS_ZRxdm42933US&ptb=063D289B-EBB7-434E-87FD-4CDD0206D23C&psa=&ind=2010111800&ptnrS=ZNzfb003YYUS_ZRxdm42933US&si=&st=sb&n=77cfdf38&searchfor={searchTerms}
[2011/10/15 00:23:07 | 000,000,004 | ---- | C] () -- C:\Documents and Settings\Mike\Application Data\57bcc34e
[2011/10/15 00:02:37 | 000,000,643 | ---- | C] () -- C:\Documents and Settings\Mike\Application Data\40194b4b
[2011/10/05 10:38:26 | 000,000,004 | ---- | C] () -- C:\Documents and Settings\Mike\Application Data\b7613cb1
[2011/10/15 06:29:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\BP0ucS2ib3
[2011/10/15 06:29:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\DCwkIVrzOtAuSiF
[2011/10/17 20:34:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\ppmG5aQJ6E8R9Yw
[2011/10/15 06:29:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\VQH6sWK7f

:commands
[EMPTYTEMP]
[RESETHOSTS]
[REBOOT]

• Then click the Run Fix button at the top.
• Click Image.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. ATTACH that report in your next reply.

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Now run OTL again (just a scan) and attach new log. Let me know how things are running!!

 

Don't forget, I had typed:

 

That's ok. Now tell me how things are running please.

 

Please download and save the below to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

http://download.bleepingcomputer.com/grinler/unhide.exe

Now run it. Did that help?

 

Maybe take a look at this and see if this helps.

You can restore the defaults for the Start Menu, Accessories and Administrative Tools as follows:

• Restore Accessories Program Files Menu with accrestore.zip for XP
  • Extract (unzip) the tool, double-click on it to run and ensure that the following check boxes are checked (as shown below):
  http://i844.photobucket.com/albums/ab4/SweetSweetTech/restore-start-menu-accessories-folder.png
  • Then click on the Restore button.

 

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below command at the command prompt followed by the enter key. . Note the directions of each of the slashes also there are spaces after dir before the C:\ and before and after the >

dir /s C:\_OTL > C:\files.txt


Now attach the C:\files.txt log.

 

Okay there were no signs of backups of your settings in the OTL folders. I was just check to see if any were removed from temp folders.

Can you run MGtools now? How about in safe boot mode if normal mode does not work?

Do you have other user accounts on this PC?

 

Okay then it may not really contain enough info to copy things back into your account. What I was think was that you could potentially copy the below folder:

C:\Documents and Settings\Administrator\Start Menu\Programs

into the folder for your user account which is:

C:\Documents and Settings\Mike\Start Menu\Programs

In an attempt to restore the items missing from your Programs list. You will have to reinstall applications to get others that are still missing back. You do have quite a few things still listed in the All Users account but these should already show in your user account when you click Start and select All Programs. The below still show for All Users

Code:

"C:\Documents and Settings\All Users\Start Menu\Programs\"
ACCESS~1      Mar 26 2008              "Accessories"
ACTIVE~1      Feb 24 2011              "Active@ ISO Burner"
ACTIVE~2      Feb 24 2011              "Active@ Data CD DVD Blu-ray Burner"
ADMINI~1      Mar 26 2008              "Administrative Tools"
ATIHYD~1      Jan  6 2009              "ATI HYDRAVISION"
ATIMUL~1      Oct  7 2012              "ATI Multimedia Center"
AUDIOR~1      Oct  7 2012              "Audio Related Programs"
CANONP~1      Oct  7 2012              "Canon PhotoRecord"
CANONU~1      Apr 13 2008              "Canon Utilities"
CCLEANER      Feb 25 2011              "CCleaner"
CREATIVE      Mar 29 2008              "Creative"
D-LINK        Oct  7 2012              "D-Link"
desktop.ini   May 22 2009         150  "desktop.ini"
GAMES         Mar 26 2008              "Games"
LIGHTS~1      Oct  7 2012              "LightScribe Direct Disc Labeling"
LOGITECH      Mar 28 2008              "Logitech"
MALWAR~1      Oct  2 2012              "Malwarebytes' Anti-Malware"
MI9E44~1      Apr 19 2012              "Microsoft Office Live Add-in"
MICROS~1      Mar 26 2008              "Microsoft Office"
msnexp~1.lnk  Mar 26 2008        1846  "MSN Explorer.lnk"
NCHSOF~1      Oct  7 2012              "NCH Software Suite"
RECUVA        Sep 30 2010              "Recuva"
SAMSUN~1      Oct  7 2012              "Samsung CLP-300 Series"
SAMSUN~1.PRI  May  6 2008              "Samsung Dr.Printer"
SEAGATE       Aug 17 2012              "Seagate"
STARTUP       Mar 25 2008              "Startup"
SWITCH~1      Jul 20 2009              "Switch Sound File Converter"
WINFF         Oct  7 2012              "WinFF"

 

I'll let Kestrel13! finish off with you now since all the hardwork was done by her. She can give your last MGlogs.zip the once over and hopefully the all clear.

I was just trying to see if there was any other place we could restore things from.

 

Thanks Chas.

@ mjmeyer05

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome from us both Safe surfing!