Finally clean

Thomasx · Jul 18, 2009

Hi

Finally clean?

I have had some severe problems getting my computer virus free and fully functional, it seems the viruses has done something to a lot of files in the system32\drivers folder. I finally got things working again by removing the entire folder and then replacing it with a copy from a fresh computer of the same brand/type. I then went through your entire Read & Run me first procedure and are attaching the logs here.

I have Symantec installed and was not able to disable it. The disable feature in the menu was greyed out, so I tried to turn it off through StartupCPL so it wouldn't even start to begin with, the tray icon disappeared but I noticed that the processes was still running. I didn't notice any problems with it and I hope there were none.

If you would like to help me by checking the logs to see if things look ok, or if there is more to do, I would be very thankful.

Brgds

Thomas

Thomasx · Jul 18, 2009

Last log

chaslang · Jul 20, 2009

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.

If we used Pocket Killbox during your cleanup, do the below

Run Pocket Killbox and select File, Cleanup, Delete All Backups

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /u

Notes: The space between the combofix" and the /u, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

If you are running Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

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Finally clean

Thomasx Private E-2

Attached Files:

SUPERAntiSpyware Scan Log - 07-18-2009 - 23-21-35.log

mbam-log-2009-07-18 (23-45-33).txt

ComboFix.txt

rrlog.txt

Thomasx Private E-2

Attached Files:

MGlogs.zip

chaslang MajorGeeks Admin - Master Malware Expert Staff Member