finished read and run me first steps what next?

Discussion in 'Malware Help (A Specialist Will Reply)' started by greasemonkey2824, Feb 21, 2010.

  1. greasemonkey2824

    greasemonkey2824 Private E-2

    Ok i completed all the steps and have the logs. just wondering what to do next also couldnt get the mgtools to run it would keep bringing up some kind of warining and when i clicked ok it came right back and when i clicked cancel it said acesses denied in the box and came right back had to unplug computer to continue
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Still need logs from SAS and MBAM. Plus you need to tell us exactly what error messages you get with running MGTools.exe.

    Check this for your error messages:
    Using MGtools
     
  3. greasemonkey2824

    greasemonkey2824 Private E-2

    ok here are the other logs and i will again try to run mgtools and let you know what it says
     

    Attached Files:

  4. greasemonkey2824

    greasemonkey2824 Private E-2

    ok got mgtools to work also it seams that my computor is continuously running slower and i have lost my desktop background and it will not comeback even when trying to reload it
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your slowness is because you have half of what you minimally need to run Vista:
    Installed Physical Memory (RAM) 1.00 GB
    Total Physical Memory 0.99 GB

    Now lets get rid of some items;

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    DirLook::
    C:\32788R22FWJFW
    
    File::
    C:\Windows\temp\02be44b6-c02e-426e-8da9-a1c1b39a9d9d.tmp
    C:\Windows\temp\03ecc52a-1d10-404a-8c15-bd677558fcd4.tmp
    C:\Windows\temp\08a01c8c-7e16-468c-9e9a-80ec3eb961d0.tmp
    C:\Windows\temp\0b92abc1-0b7f-4e7c-9fae-46a1dd353687.tmp
    C:\Windows\temp\10e5af61-480d-4c68-abc3-860a489f1244.tmp
    C:\Windows\temp\12943024-5e1c-4158-83af-9266e13bb8d4.tmp
    C:\Windows\temp\15a1d1b8-d187-4067-be13-b2ee1f4f2b43.tmp
    C:\Windows\temp\28b5d1a1-790c-4488-96fc-866be4eea08e.tmp
    C:\Windows\temp\2ef4929b-c4a7-46f0-a1c2-ae2ed1b1224f.tmp
    C:\Windows\temp\31e4f95f-aa04-4320-a22c-09f711c883de.tmp
    C:\Windows\temp\33c06aeb-a2be-43c8-81fb-4d0a6786b6e8.tmp
    C:\Windows\temp\37158a74-89bf-4e5c-9028-34481392a332.tmp
    C:\Windows\temp\3830923f-ab3f-4be2-bce2-7fe6e870a06b.tmp
    C:\Windows\temp\3a3a91f8-3030-4b77-8a59-48168b7edd85.tmp
    C:\Windows\temp\3a9d32e8-539c-49ca-abdb-47ba2ab10ae2.tmp
    C:\Windows\temp\3d517711-90df-4c39-b3e0-778c304bd6d0.tmp
    C:\Windows\temp\440fb424-65e2-4d05-b2f1-d0116229d14b.tmp
    C:\Windows\temp\4b861f28-7d5e-4f34-8cdd-5269b0660f65.tmp
    C:\Windows\temp\4d4225eb-3d8b-43e4-94fb-d6c46a5956b1.tmp
    C:\Windows\temp\4f07543c-8654-4c9f-b313-0d04dfb8da9f.tmp
    C:\Windows\temp\4f73d37c-91d0-4d1e-85af-02c7a8244555.tmp
    C:\Windows\temp\517a95af-8d22-46e3-a198-4cd3c9f82791.tmp
    C:\Windows\temp\531fd0ee-b5ed-4820-8b62-4942fadb4744.tmp
    C:\Windows\temp\5349238e-d423-455c-90be-c431e0a3d6f7.tmp
    C:\Windows\temp\60b77e71-b4c9-4ed5-bd49-4c028f0b9b91.tmp
    C:\Windows\temp\63d4e47d-8852-4d71-8a74-82a5886cca7f.tmp
    C:\Windows\temp\67e29098-f956-4c97-826a-6645e443a18a.tmp
    C:\Windows\temp\67eb255c-7796-4864-b800-d0197f3e1d5d.tmp
    C:\Windows\temp\698b13de-c2f7-47db-a393-1be6d3d56137
    C:\Windows\temp\6d6597dd-e9df-4eb0-b856-8c29fe2c8fd5
    C:\Windows\temp\71055e88-192c-43ae-9c7e-c26cbdcccbb7.tmp
    C:\Windows\temp\76ad4341-b404-4c3f-b554-a691ddbffc06.tmp
    C:\Windows\temp\79bb04ab-1fbb-4452-8a95-ccd2ad892184.tmp
    C:\Windows\temp\8d22b868-afc4-467f-bde4-798d8ad84c46.tmp
    C:\Windows\temp\9218942b-b6d3-4418-865b-acb90286ceab.tmp
    C:\Windows\temp\92df1c6b-1b21-4f04-87f9-1df747a8c32b.tmp
    C:\Windows\temp\95872134-c564-4075-a614-373d4b6f0c46.tmp
    C:\Windows\temp\96d445a7-d5ff-4216-833f-715d8202a77c.tmp
    C:\Windows\temp\96f7fbaa-da43-4cce-a57f-c2b228a67757.tmp
    C:\Windows\temp\9be5f52a-cae0-4e3f-8dd4-e0c75f5ffc7d.tmp
    C:\Windows\temp\a5f0bef8-4e6f-4fd2-916d-018236a32fc0.tmp
    C:\Windows\temp\ab9d7597-23d8-4dd7-bfb5-7635de62c96e.tmp
    C:\Windows\temp\aeefec66-994a-465a-bbae-bd4a67f21fe0.tmp
    C:\Windows\temp\b476e5e5-aafc-41e3-ac42-5b6fc9ea2ddc.tmp
    C:\Windows\temp\bdb99a6e-bed6-4664-8f0b-0d59ae7198c4.tmp
    C:\Windows\temp\bee2ee14-b1df-46bd-afb8-b2721b9440a4.tmp
    C:\Windows\temp\c4e40e23-99c7-42af-b8de-5a0ee829e65e.tmp
    C:\Windows\temp\c9c91dd3-8ef7-4c00-8abf-13ecd8dbea2a.tmp
    C:\Windows\temp\caf1ea67-a5f9-462e-b943-d96ab01f7d15.tmp
    C:\Windows\temp\cb11be6b-b68c-45cb-a74d-dc1a10c7c883.tmp
    C:\Windows\temp\ce9b09f3-8702-4f8f-9a56-754e1309cb46.tmp
    C:\Windows\temp\d4b1be94-4de4-4b3e-9ccd-cbd1ed7ae26f.tmp
    C:\Windows\temp\d86a5272-7b55-4851-8dcf-5746ce6b699d.tmp
    C:\Windows\temp\e0ff70e3-a6bf-4d96-8096-c5140060c539.tmp
    C:\Windows\temp\e1aa453e-e958-4713-b643-2bf7fbe6b159.tmp
    C:\Windows\temp\ebce408b-f738-4705-884b-87f96643ee16.tmp
    C:\Windows\temp\eecddae9-8ce5-4261-8fcf-a499d096f00e.tmp
    C:\Windows\temp\f5072291-f3ee-484c-b604-eb77fc1d1da9.tmp
    C:\Windows\temp\f8bbd9bc-1206-44b7-b70f-72b559103657.tmp
    C:\Windows\temp\ff212b73-58a1-4d61-8cca-7d0d55c416f3.tmp
    C:\Users\D\AppData\Local\temp\DIO3370.tmp
    C:\Users\D\AppData\Local\temp\DIO43B8.tmp
    C:\Users\D\AppData\Local\temp\DIO4F6C.tmp
    C:\Users\D\AppData\Local\temp\DIO67A0.tmp
    C:\Users\D\AppData\Local\temp\DIOC5C0.tmp
    C:\Users\D\AppData\Local\temp\DIOF6FD.tmp
    C:\Users\D\AppData\Local\temp\DMC1CB1.tmp
    C:\Users\D\AppData\Local\temp\DMCCFA8.tmp
    C:\Users\D\AppData\Local\temp\MAR1A1A.tmp
    C:\Users\D\AppData\Local\temp\MAR1B25.tmp
    C:\Users\D\AppData\Local\temp\MAR2664.tmp
    C:\Users\D\AppData\Local\temp\MAR2720.tmp
    C:\Users\D\AppData\Local\temp\MARA8DB.tmp
    C:\Users\D\AppData\Local\temp\MARA9C6.tmp
    C:\Users\D\AppData\Local\temp\MARE4D2.tmp
    C:\Users\D\AppData\Local\temp\MARE58E.tmp
    C:\Users\D\AppData\Local\temp\Z@R3DC4.tmp
    C:\Users\D\AppData\Local\temp\Z@R3E33.tmp
    C:\Users\D\AppData\Local\temp\Z@S3DC5.tmp
    C:\Users\D\AppData\Local\temp\Z@S3E44.tmp
    
    Folder::
    C:\Windows\temp\698b13de-c2f7-47db-a393-1be6d3d56137
    C:\Windows\temp\6d6597dd-e9df-4eb0-b856-8c29fe2c8fd5
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run Ccleaner to clean out only temp files and nothing else!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  6. greasemonkey2824

    greasemonkey2824 Private E-2

    it seems to be running a little better now
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean, but you can see how much RAM you have left to do anything with:
    Code:
    Installed Physical Memory (RAM)    1.00 GB    
    Total Physical Memory    0.99 GB    
    [U]Available Physical Memory    239 MB[/U]    
    I suggest you triple what you have if your system will support it and download and install SP2 for Vista.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to tahe cleaning procedures ian step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
      a
    8. After doing the above, you should work thru the below link:
     

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