Firefox Problems

Discussion in 'Software' started by rbaron, Apr 25, 2013.

  1. rbaron

    rbaron Private E-2

    I am having trouble with Firefox. I launch it and it freezes before I can click anywhere.

    When it does not freeze it won't open. I go to the Ctrl+Alt+Del and go to processes. I close all instances of Firefox.


    When I go to open it, I get "Do you want to open in Safe Mode or Reset.

    It does not seem to matter what I pick, it either does not open or freezes when it does.

    I have run, Malwarebytes Malware, AVG Virus protection, SUPERAntiSpyware and deleted or quarantined what I could.

    I have rebooted and re installed Firefox so many times it's laughable.

    Can anyone help?
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Missing some info so here we go.

    Clean temp files with CCleaner.

    Start your computer in safe mode (tap f8 and choose safe mode) then a few choices:
    Disable all add-ons.
    Reset to original settings.
    Make sure you have the latest version.

    Spyware scans should also be done in safe mode as mentioned above if you have not already.
     
  3. falconattack

    falconattack Command Sergeant Major

  4. cipher

    cipher Major Geek Extraordinaire


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