Followed removal guide still problems with Malaware and browser hijacks

Discussion in 'Malware Help (A Specialist Will Reply)' started by ccarcher, Dec 8, 2009.

  1. ccarcher

    ccarcher Private E-2

    HI

    Ok my initial problem was that search results from google / bing etc would produce random pages when clicking on the links, multiple browser windows opening, and even spoof alerts to viruses on my machines

    So I followed your removal guide, with most parts being ok,

    Both Combofix and Rootrepeal failed to complete, both of them restarted the pc mid session

    However SAS, Malwarebytes and MGtools did complete

    Laptop is vista, with McAfee security centre, and have also run Spybot search and destroy and immunized, as well as CCleaner

    Logs from the successfull parts of the guide are attached

    SAS Malwarebytes and MGtools

    I'm considering a complete reinstall of the OS if I can not resolve this
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Thanks for your patience :)
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    1. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix exit HJT.

    2. Now download The Avenger by Swandog469, and save it to your Desktop.

    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    3. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from avenger.

    4. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     

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