followed steps and ran programs heres logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by nsmark19, Dec 25, 2012.

  1. nsmark19

    nsmark19 Private E-2

    here is my hijackthis log
     

    Attached Files:

  2. nsmark19

    nsmark19 Private E-2

    Here is my hitmanpro log
     

    Attached Files:

  3. nsmark19

    nsmark19 Private E-2

    here is my roguekiller log
     

    Attached Files:

  4. nsmark19

    nsmark19 Private E-2

    here is my malawarebytes log
     

    Attached Files:

  5. nsmark19

    nsmark19 Private E-2

    here is my TDSSkiller log
     

    Attached Files:

  6. nsmark19

    nsmark19 Private E-2

    The only major problems i believe im having is with browser im just a beginner computer user just want to make sure i have no known virus or problem any help would be appreciated just want to keep my old faithful computer running smooth
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to attach the request C:\MGlogs.zip file from running MGtools.
     
  8. nsmark19

    nsmark19 Private E-2

    thank you here is mglogs.zip file
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This PC could do with having the installed memory doubled to 3 GB at a minimum.

    Also you need to stop using MSconfig to control startup processes and especially services which can be dangerous. See >> Dealing with Startup Process

    It does not look like there is any remaining malware us to fix. It appears that TDSSkiller removed a ZeroAccess infection. Just reboot and run it again to make sure it comes up clean now.

    Now while there is no malware to remove, there is some damage to fix that was caused by the ZeroAccess infection which broke several Windows services.


    Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.



    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.
    Now copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).



    Then attach the below logs:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Jan 3, 2013
  10. nsmark19

    nsmark19 Private E-2

    ran steps everything seems to be working fine just need to upgrade memory when i have a chance thank you for help c:\MGlogs.zip attached
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are good now.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    8. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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