Forgive me if I missed a step

Hi, I've tried performing many of the basic spyware removal techniques...using spybot, adaware, cc removal, etc. but they haven't fixed my issue...I was told I can post a logfile from hijackthis and maybe I could get some sort of help on the subject.

If there is some additional information you guys need please feel free to tell me and I'll do it...I can't stand the fact that my computer keeps having issues.

Here's the logfile.

~ INLINE LOG ATTACHED ~ SPD
Read Me First not run

Like I say : I hope I did this right.

 

Welcome to MajorGeeks.com!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat
• CounterSpy - ONLY IF you were not able to run Windows Defender
• Bitdefender - from step 6
• Panda Scan - from step 6
• HijackThis