Form on website displaying comments in html

Discussion in 'Software' started by BexBomb, Oct 8, 2011.

  1. BexBomb

    BexBomb Private E-2

    Hi all.

    I am using WebEasy Professional 6 to design my website. I have inserted a form on my 'contact us' where clients can submit comments, however these comments display in html format when I view it in my inbox (Microsoft Outlook). Does anyone have any suggestions to correct this? Thanks!
     
  2. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, BexBomb.

    Sounds like you've got something missing, most likely a bracket. Look for code similar to this:

    <form>yada yada</form

    Notice the missing > after the second "form".

    If you can't find the culprit, post the address and I'll take a look at it, or you can validate the page at w3.org which should show any HTML mistakes on the page.
     
  3. BexBomb

    BexBomb Private E-2

    Hi Caliban.

    Thank you for your reply.

    Do you perhaps know how to view the source code of a page, when using WebEasy Professsional 6?
    I did view the page source online, and did not come across what you were talking about - it could be because I am using a form template for WebEasy. The form that I am referring to is not currently on the website, as I am currently running it as a test, and just concentrating on getting the form to work properly. You can view the test page at www.oceangorge.co.za/test/8contact.htm
    Thanks again for your assistance.

    Kind regards,
    Rebecca Klaasen
    leon@oceangorge.co.za
     
  4. Caliban

    Caliban I don't need no steenkin' title!

    Good morning.

    I don't see any glaring errors in the code, other than normal syntax errors. Again, go to the w3.org link and plug in the test page's address - you'll see the list of errors.

    It is bothersome that the Document Type (-//IETF//DTD HTML 3.2 Level 3.2//EN) is not in the validator's catalog - I don't know if that is the cause of your form problems or not. It's possible that if that document type cannot be parsed correctly, then some browsers may have trouble with input data fields such as those used by forms.

    Couple of things to try:

    1. Use another browser, see if the form displays the same or different symptoms.

    2. Make another copy of the test page, and replace the Document Type line with this one:

    Then try the form, see if there are any changes in symptoms.
     

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