Freezes, freezes, freezes

Discussion in 'Hardware' started by reight8, Dec 13, 2012.

  1. reight8

    reight8 Private E-2

    I started having freezing issues randomly on desktop. I'll boot the laptop on and within ten minutes it will completely freeze forcing me to shut it down with the power button. I formatted the hd and reinstalled windows but after installing drivers it started freezing again. Before the format it would freeze at desktop, safe mode, windows log in screen. Also trying to format and install windows again- it froze during the install. I have no BSOD, I have ran diagnostics sometimes it will freeze during the test other times it passes with no problem. I have ran out of ideas or solutions- I have already had to replace the harddrive on the computer and it's not even a year old.

    I'll appreciate any help or guidance on what to do. Thank you.

    Specs will be off the top of my head hence I'm using my phone to send this
    Windows 7 home premium
    Intel i7
    6gb ram on two sticks
    Nvidia GeForce 435m
    Any more specific specs and or information I can give with questions- sorry for not having a lot of detail at the moment- highly frustrated. Been trying to figure this out for a month.
     
  2. reight8

    reight8 Private E-2

    Oh forgot to mention its a dell xps 15 L501x
     
  3. The Shadow

    The Shadow Specialist

    "Dell" tells a story in itself. :cry

    OK, you cannot have 6 gigs of ram with only two sticks of ram installed.
    RAM always comes in even numbers,, ie., 1, 2, 4, 8 and so on.
    Unless, you have a mixed set of ram sticks, ie, a 4 gig stick and a 2 gig stick.

    Normally, for best performance, if you have two ram sticks, they should be a matched pair. So try operating the PC with either one of the ram sticks removed. The remaining stick should be in the lowest numbered ram slot.
    (that's usually the slot closest to the CPU Chip.)

    * Ram tests will not always show up a failing ram stick, because they test only one ram cell at a time and do not load down the ram as the OS will do.
    So running the PC with just one ram stick at a time can often show up a bad ram stick better than a ram test can. Give that a try!

    Good Luck and Happy Holidays!
    The Shadow :cool
     
  4. falconattack

    falconattack Command Sergeant Major

  5. reight8

    reight8 Private E-2

    @the shadow- yes one stick is 4 and the other 2. I will try thy once I put drivers back on it. And reply.

    @falcon attack- I'll do the same I was thinking it was ram or hdd. Just no bsod threw me off
     
  6. reight8

    reight8 Private E-2

    So, attempting to install drivers it's freezing in the middle of installs and not coming to- wont unfreeze. One of the drivers that I was installing during a freeze says corrupt and to run chkdsk... I'm starting to lean toward a hard drive issue. Am
    I wrong or does that not mean anything?
     
  7. reight8

    reight8 Private E-2

    Finally got drivers installed. Ran seagate hdd test and passed it. So I took out my 4gb stick of ram and have been running with no issues for a hour now. I will continue logging more run time to see if I get any hang ups. If not I will put the other back in and see if any problems pop up. Any ideas?
     

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