from agent.bl to wheaterbug.a, a mess, plz help

Discussion in 'Malware Help (A Specialist Will Reply)' started by jukes, Nov 17, 2005.

  1. jukes

    jukes Private E-2

    WinMe
    AMD Athlon (authentic)
    512mb ram

    It seems no matter what I am trying, this is just seems to be getting worse. Once stung yesterday morning, I started working on the tutorial.

    first, my AVG keeps telling me that "To finish the update, it is necessary to restart the computer". To no avail. It did tell me that Smitfraud was present when I was hit yesterday, and I put that in the virus vault. It was empty today. The usual morning scan came up clean.

    Next, when attempting to install the updates to Spybot S&D after downloading them, it says it couldn't because of "Bad Checksum". I did follow the additional information on the spybot section of the tutorial with regards to the advanced.

    Both Spybot and AdAware found and (claimed to) fix a load of things, including BackWebLite, spysheriff etc. Each scan today came up mostly clear with these.

    The first HijackThis log was a mess yesterday, the latest one didn't look so bad.

    However, here are the scan results from a number of the listed online scanners, (I'm most worried about those listed as password protected)

    windowsecurity trojan scan

    Didn't find any way to copy results. I took a screen shot, available by request.


    bitdefender:

    BitDefender Online Scanner
    Scan report generated at: Wed, Nov 16, 2005 - 22:08:22
    Scan path: C:\;C:\My Documents;
    Statistics
    Time
    01:16:59
    Files
    346062
    Folders
    2555
    Boot Sectors
    2
    Archives
    2918
    Packed Files
    6856
    Results
    Identified Viruses
    4
    Infected Files
    8
    Suspect Files
    0
    Warnings
    0
    Disinfected
    0
    Deleted Files
    7
    Engines Info
    Virus Definitions
    233813
    Engine build
    AVCORE v1.0 (build 2292) (i386) (Mar 3 2005 11:57:29)
    Scan plugins
    13
    Archive plugins
    38
    Unpack plugins
    4
    E-mail plugins
    6
    System plugins
    1
    Scan Settings
    First Action
    Disinfect
    Second Action
    Delete
    Heuristics
    Yes
    Enable Warnings
    Yes
    Scanned Extensions
    *;
    Exclude Extensions
    Scan Emails
    Yes
    Scan Archives
    Yes
    Scan Packed
    Yes
    Scan Files
    Yes
    Scan Boot
    Yes
    Scanned File
    Status

    C:\WINDOWS\SYSTEM\atlbu.exe
    Infected with: GenPack:Trojan.Downloader.Agent.TD
    C:\WINDOWS\SYSTEM\atlbu.exe
    Disinfection failed
    C:\WINDOWS\SYSTEM\atlbu.exe
    Deleted
    C:\WINDOWS\ssk3b5doublemedia.exe=>(NSIS o)=>zlib_nsis0004
    Infected with: Trojan.Dropper.Small.QN
    C:\WINDOWS\ssk3b5doublemedia.exe=>(NSIS o)=>zlib_nsis0004
    Deleted
    C:\WINDOWS\ssk3b5doublemedia.exe=>(NSIS o)
    Update failed
    C:\WINDOWS\ntwa32.exe
    Infected with: GenPack:Trojan.Agent.BI
    C:\WINDOWS\ntwa32.exe
    Deleted
    C:\PQSC\CPS\000037\FILES\003\A996F0.DAT=>wise0008
    Detected with: Adware.Wheaterbug.A
    C:\PQSC\CPS\000037\FILES\003\A996F0.DAT=>wise0008
    Disinfection failed
    C:\PQSC\CPS\000037\FILES\003\A996F0.DAT=>wise0008
    Deleted
    C:\PQSC\CPS\000037\FILES\003\A996F0.DAT
    Update failed
    C:\PQSC\CPS\000037\FILES\003\A996F1.DAT=>wise0008
    Detected with: Adware.Wheaterbug.A
    C:\PQSC\CPS\000037\FILES\003\A996F1.DAT=>wise0008
    Disinfection failed
    C:\PQSC\CPS\000037\FILES\003\A996F1.DAT=>wise0008
    Deleted
    C:\PQSC\CPS\000037\FILES\003\A996F1.DAT
    Update failed
    C:\PQSC\CPS\000037\FILES\005\A9A95B.DAT=>wise0041=>wise0008
    Detected with: Adware.Wheaterbug.A
    C:\PQSC\CPS\000037\FILES\005\A9A95B.DAT=>wise0041=>wise0008
    Disinfection failed
    C:\PQSC\CPS\000037\FILES\005\A9A95B.DAT=>wise0041=>wise0008
    Deleted
    C:\PQSC\CPS\000037\FILES\005\A9A95B.DAT=>wise0041
    Update failed
    C:\PQSC\CPS\000056\FILES\001\AFE7FA.DAT
    Detected with: Adware.Wheaterbug.A
    C:\PQSC\CPS\000056\FILES\001\AFE7FA.DAT
    Disinfection failed
    C:\PQSC\CPS\000056\FILES\001\AFE7FA.DAT
    Delete failed
    C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008
    Detected with: Adware.Wheaterbug.A
    C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008
    Disinfection failed
    C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008
    Deleted
    C:\Program Files\AIM\Sysfiles\WxBug.EXE
    Update failed

    aSquared:

    c:\WINDOWS\Cookies\default@windowsmedia[2].txt Trace.TrackingCookie c:\WINDOWS\Cookies\default@adsremote.scripps[1].txt Trace.TrackingCookie c:\WINDOWS\Cookies\default@adknowledge[1].txt Trace.TrackingCookie c:\WINDOWS\Cookies\default@burstnet[1].txt Trace.TrackingCookie c:\WINDOWS\Cookies\default@count.digitalpoint[2].txt Trace.TrackingCookie c:\WINDOWS\Cookies\default@community[2].txt Trace.TrackingCookie c:\WINDOWS\Cookies\default@community[1].txt Trace.TrackingCookie c:\WINDOWS\Cookies\default@realmedia[1].txt Trace.TrackingCookie c:\WINDOWS\Cookies\default@statcounter[1].txt Trace.TrackingCookie c:\PQSC\CPS\00009D\FILES\001\BB69FA.DAT Adware.BackWeb.a c:\PQSC\CPS\0000A2\FILES\001\BCAA83.DAT Adware.BackWeb.a c:\PQSC\CPS\0000A2\FILES\001\BCAAAF.DAT Adware.BackWeb.a c:\PQSC\CPS\000030\FILES\001\A320BA.DAT Adware.BackWeb.a c:\PQSC\CPS\00005E\FILES\001\B1BA09.DAT Adware.BackWeb.a c:\PQSC\CPS\00006A\FILES\001\B27430.DAT Adware.BackWeb.a c:\PQSC\CPS\00008F\FILES\00C\B85000.DAT Adware.WebHancer.351 c:\PQSC\CPS\00008F\FILES\00C\B85001.DAT Adware.WebHancer c:\Program Files\hijackthis\backups\backup-20050923-021349-595.dll Adware.WebHancer c:\Program Files\hijackthis\backups\backup-20050923-021349-375.dll Adware.Win32.BetterInternet.ad c:\Program Files\mIRC\mirc.exe Riskware.Client-IRC.Win32.mIRC.16
    c:\!KillBox\0.93 Adware.MediaMotor.i
    c:\!KillBox\ms32.tmp Trojan-Downloader.Win32.Small.azk

    Kaspersky:

    -------------------------------------------------------------------------------
    KASPERSKY ON-LINE SCANNER REPORT
    Thursday, November 17, 2005 11:48:17
    Operating System: Microsoft Windows Millennium Edition
    Kaspersky On-line Scanner version: 5.0.67.0
    Kaspersky Anti-Virus database last update: 17/11/2005
    Kaspersky Anti-Virus database records: 150668
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: standard
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    a:\
    c:\
    d:\
    e:\
    f:\

    Scan Statistics:
    Total number of scanned objects: 145929
    Number of viruses found: 4
    Number of infected objects: 6
    Number of suspicious objects: 2
    Duration of the scan process: 5557 sec

    Infected Object Name - Virus Name
    c:\WINDOWS\All Users\Application Data\Spybot - Search & Destroy\Recovery\AbetterInternetAurora2.zip/bundle_mediamotor1004.exe Suspicious: Password-protected-EXE
    c:\WINDOWS\All Users\Application Data\Spybot - Search & Destroy\Recovery\AbetterInternetAurora2.zip Suspicious: Password-protected-EXE
    c:\WINDOWS\ssk3b5doublemedia.exe/data0005 Infected: Trojan-Dropper.Win32.Small.qn
    c:\WINDOWS\ssk3b5doublemedia.exe Infected: Trojan-Dropper.Win32.Small.qn
    c:\WINDOWS\mxjgwu.dat Infected: Trojan-Downloader.Win32.Agent.bc
    c:\WINDOWS\npwagx.dat Infected: Trojan-Downloader.Win32.Agent.bc
    c:\Program Files\hijackthis\backups\backup-20050923-021349-943.dll Infected: Trojan-Downloader.Win32.VB.ov
    c:\Program Files\hijackthis\backups\backup-20051116-141219-852.dll Infected: Trojan-Downloader.Win32.Agent.bc

    Scan process completed.

    Panda:
    (this morning)

    Adware:adware/webhancer No disinfected C:\WINDOWS\whCC-GIANT.exe
    Adware:adware/antivirus-gold No disinfected C:\WINDOWS\desktop.html
    Adware:adware/sahagent No disinfected C:\WINDOWS\unstall.exe
    Adware:adware/wupd No disinfected Windows Registry
    Adware:Adware/WebHancer No disinfected C:\_RESTORE\ARCHIVE\FS693.CAB[W0246981.CPY]
    Adware:Adware/WebHancer No disinfected C:\_RESTORE\ARCHIVE\FS693.CAB[W0246983.CPY]
    Adware:Adware/WebHancer No disinfected C:\WINDOWS\whCC-GIANT.exe
    Adware:Adware/WebHancer No disinfected C:\WINDOWS\whCC-GIANT.exe[whAgent.inf]
    Adware:Adware/WebHancer No disinfected C:\WINDOWS\whCC-GIANT.exe[WhAgent.exe]
    Adware:Adware/WebHancer No disinfected C:\WINDOWS\whCC-GIANT.exe[whInstaller.exe]
    Adware:Adware/WebHancer No disinfected C:\WINDOWS\whCC-GIANT.exe[WhSurvey.exe]
    Adware:Adware/WebHancer No disinfected C:\WINDOWS\whCC-GIANT.exe[Webhdll.dll]
    Adware:Adware/WebHancer No disinfected C:\WINDOWS\whCC-GIANT.exe[whiehlpr.dll]
    Adware:Adware/SpySheriff No disinfected C:\WINDOWS\desktop.html
    Spyware:Spyware/Media-motor No disinfected C:\WINDOWS\unstall.exe
    Adware:Adware/WebHancer No disinfected C:\PQSC\CPS\000096\FILES\001\B9DAE3.DAT
    Adware:Adware/WebHancer No disinfected C:\PQSC\CPS\000096\FILES\001\B9DAE4.DAT
    Adware:Adware/WebHancer No disinfected C:\PQSC\CPS\0000AC\FILES\001\BEAAC5.DAT
    Adware:Adware/Transponder No disinfected C:\PQSC\CPS\0000AC\FILES\001\BEAAC7.DAT
    Adware:Adware/WebHancer No disinfected C:\PQSC\CPS\0000AC\FILES\001\BEC54C.DAT
    Adware:Adware/WebHancer No disinfected C:\PQSC\CPS\0000AD\FILES\001\BF20B0.DAT
    Adware:Adware/WUpd No disinfected C:\PQSC\CPS\00008F\FILES\00C\B84FFC.DAT
    Adware:Adware/Mirar No disinfected C:\Program Files\hijackthis\backups\backup-20050923-021349-564.dll

    Avast and AVERT found nothing wrong, but even as I type this bit here, I type the word on one line and it jumps up to the line before when I finish and space for the next word, as well as problems when I open a file, say a jpg image, and then I cant close it, the machine has trouble shutting down completely. Loads of blue screens, a few black ones requiring resetting. Permission boxes keep coming up to upgrade the macromedia flashplayer to a version I already have, and every one of the major geeks pages comes up claiming it requires a font file I dont have and do I want to download that?

    I dont know if some of what I've done has fixed some or what, and I will wait until asked for a fresh HiJack This log, (or any of the other four or so I've done since yesterday). I can take this machine offline and use the laptop on dialup for any fix offered.

    Thank you in advance!
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please post logs as attachments in the future. It makes it easier to follow thru the thread because it is less cluttered.

    Have you completed ALL the steps in the READ & RUN ME?
    Have you disabled system restore as requested? It does not seem so based on the Panda log.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Changing Spybot to a different server will normally fix this.

    Are you using Power Quest Second Chance?

    PQSC = Power Quest Second Chance. It's a problem that works like Goback and System Restore.

    This may have to be disabled too to cleanup any malware saved in it.
     
  4. jukes

    jukes Private E-2

    will do, and my apologies.

    Yes. I can check yet again and run another scan if needed?

    Er, can you explain or is there information someplace on how to do this please?

    It's loaded there, but I haven't used it in a long long time.

    I dont know how to do that either, it doesn't have a right click option on the systray icon to disable it. I cant even find a way to clear checkpoints. This is probably why past eradications have been so frustrating.

    again thank you
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you do not use PQSC perhaps you should just uninstall it using Add/Remove programs. I don't think this program is even supported anymore.

    Run Spybot and click the Update icon in the left window. Then on the top right window pane look for the Search for Updates text. To the right of it is a pull down box where you can choose different server sites.
     
  6. jukes

    jukes Private E-2

    Just did that, thank you!

    Just did that (it rocks!) thank you, and will do now
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! So are you having any malware issues at present?
     
  8. jukes

    jukes Private E-2

    Yes, still comes up in scans (in the attached txt files) as

    AbetterInternetAurora2.zip Suspicious: Password-protected-EXE
    AbetterInternetAurora2.zip/bundle_mediamotor1004.exe Suspicious: Password-protected-EXE
    Trojan-Dropper.Win32.Small.qn
    Trojan-Downloader.Win32.Agent.bc
    WebHancer
    Antivirus-gold
    SaHagent
    wupd
    SpySheriff
    Media-Motor
    Mirar

    I also checked, and the system restore is still turned off, the hiddens, system files and file extensions exposed.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Download the Registry Search Tool from here: http://www.billsway.com/vbspage/vbsfiles/RegSrch.zip

    Unzip to your Desktop and double click on regsrch.vbs
    (if you have script protection, please allow this to run)

    In the dialog that opens enter the following:

    wupd

    Press 'OK'

    The search will run for a while then alert you when it is finished. Press 'OK' and copy the contents of the WordPad window and post in this thread.


    Boot into safe mode and delete the below files:
    c:\WINDOWS\ssk3b5doublemedia.exe
    c:\WINDOWS\mxjgwu.dat
    c:\WINDOWS\npwagx.dat
    C:\_RESTORE\ARCHIVE\FS693.CAB
    C:\WINDOWS\whCC-GIANT.exe
    C:\WINDOWS\desktop.html
    C:\WINDOWS\unstall.exe

    The below items that Kaspersky is finding are no longer problems. They were already fixed by HijackThis and Spybot:
    c:\WINDOWS\All Users\Application Data\Spybot - Search & Destroy\Recovery\AbetterInternetAurora2.zip/bundle_mediamotor1004.exe Suspicious: Password-protected-EXE
    c:\WINDOWS\All Users\Application Data\Spybot - Search & Destroy\Recovery\AbetterInternetAurora2.zip Suspicious: Password-protected-EXE
    c:\Program Files\hijackthis\backups\backup-20050923-021349-943.dll Infected: Trojan-Downloader.Win32.VB.ov
    c:\Program Files\hijackthis\backups\backup-20051116-141219-852.dll Infected: Trojan-Downloader.Win32.Agent.bc

    You can delete Spybots recovery info and also the backup files in HJT's backup folder if desired to remove these.
     
  10. jukes

    jukes Private E-2

    gonna work this now, here's this so far:

    off to safe mode for the rest and thank you so very much!
     
  11. jukes

    jukes Private E-2

    problem.

    I rebooted to safe mode. Here's what happened:

    this I couldn't find in the WINDOWS folder. I found it using the search files and folders and deleted it successfully.

    Here's the problem:

    the error box said:

    I tried right click/properties uncheck archive, it wouldn't allow that, I clicked "ignore" the archive box was unchecked, and it still wouldn't delete

    All of the rest of the files deleted successfully.
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You must still have system restore or PQSC enabled.
     
  13. jukes

    jukes Private E-2

    PQSC is gone, deleted in add/remove yesterday.

    and this is weird, (to me anyway) but that "disable system restore" has actually remained checked for a long long time, (I never did reenable it) So, I unchecked the "disable system restore", restarted the machine, then disabled it again and checked to be sure the hiddens were still all showing (they were), rebooted the machine to safe mode, used the search find files and folders, and couldn't find the file in question. Apparently even though it argued, it did delete it, or enabling and redisabling system restore did it. Either way, it's gone now.

    Just did that, thank you.

    Is there something I need to do with the information I gathered from this step?

     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not sure about the RegSrch info yet. It looks okay for a WinMe system. For a WinXp or 2K OS, some items would be a problem.

    Run Pandascan again and post a new log.
     
  15. jukes

    jukes Private E-2

    Panda came up with nothing in the scan.
     
  16. jukes

    jukes Private E-2

    Two HJT logs in attachments.

    The first one from 11 16, and the one I just did after the pandascan came up clear.
     

    Attached Files:

  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay, the last log is clean! How is everything working now?
     
  18. jukes

    jukes Private E-2

    seems to be working okay, that was pretty scary!

    Thank you!
     
  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  20. jukes

    jukes Private E-2

    another mess or maybe some wasn't found? plz help

    :( wish I wouldn't have missed your last post. Stung again. SpySweeper (installed via instructions from bjgarrick's thread) really came through where spybot and adaware fell down at finding more mess. Spybot claimed to fix a few it found, and AdAware, the same. However, it seems Spysweeper isn't eradicating some of this mess. I ran this twice. The logs from it are in attachments.
     

    Attached Files:

  21. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: another mess or maybe some wasn't found? plz help

    Run SpySweeper after booting in safe mode and physically disconnect your cable to the internet. Save a new log and attach it.
     
  22. jukes

    jukes Private E-2

    in safe mode I got an error message that SpySweeper detected an authentication failure, please reinstall SpySweeper and a web link if I have further trouble.
     
  23. jukes

    jukes Private E-2

    it did that twice now.
     
  24. jukes

    jukes Private E-2

    it seems spysweeper does not want to run at all in safe mode, (and tho I waded through the help database, I found nothing that applied, maybe because I'm up too late and sleep challenged) but it did run in regular mode once I'd reinstalled it. 3rd log in the attachments.

    As I ran this scan, my AVG popped up and warned me that I'd been infected with CLICKER.fb, which I was able to quarantine, unlike the other that started this leg of mess, which AVG was unable to quarantine, delete or otherwise.

    My IE wont even work, keeps resetting my homepage to msn when it will finally open, I'm using firefox and unsure whether to run the Panda scan offline with that, whether to submit a support query to webroot about the inability for spysweeper to run in safe mode and await info, and thank you very much!

    p.s. I think I'll disconnect the ethernet cable, and check this thread from the laptop when I wake.
     

    Attached Files:

    Last edited: Nov 23, 2005
  25. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Hmmmm! Something appears to be preventing SpySweeper from working properly. Even in normal mode there are a couple items it should be fixing and it is not.

    Boot in safe mode and look for the below items (make sure viewing of hidden files etc is enabled. If you find this files, delete them:

    c:\windows\system\sphlp32.exe
    c:\windows\system\pppcgm.exe or c:\windows\pppcgm.exe or C:\pppcgm.exe

    If you cannot delete them, see if you can rename them by right clicking on them and select Rename. Just change the .exe extension to .xxx

    Let me know the results.

    I'm not sure what you mean about IE not working and changing your home page to MSN. That is the default home page. Also SpySweeper is protecting/locking your home page. If you try to change it or something like a hijacker tries to change it, SpySweeper will tell you about it and ask permission to change or to restore original. If you want to change it, you must allow it.
     
  26. jukes

    jukes Private E-2

    None of these were present, however when I rebooted to come let you know, spysweeper alerted me that these new programs will start when windows starts, (do I want to delete them, this box is asking me), I've added none of these, but that first one does look somewhat familiar as something that was on here (whether or not it's a bad program or one that has been corrupted, I dont know)

    devldr16.exe
    csott.exe
    dmuhj.exe

    My start page has always been set on my own preferred page:
    http://www.garageband.com/bbs/online.pl?Cat=
    and NEVER on msn, ever. However, I try to change it back to what I want, and it keeps changing back to msn.
     
  27. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's strange! SpySweeper said they are there and it failed to quarantine them. Are you sure view of hidden files is enabled properly.

    The first file is valid! The second two are more than like not. Did SpySweeper tell you where those file were located.

    Post a new HJT log. Do you have a boot floppy for your Win ME system? If not, you should make one. It may come in handy.

    Perhaps we should run SpySweeper again (make sure to check for updates if it allows it) and then do a full scan. Post the log.
     
  28. jukes

    jukes Private E-2

    (from the laptop on dialup)

    I looked before I leaped on that one. the devldr16.exe is part of Creative sound card. I found no info on the other two so I checked to delete those.

    no. It just presented them as a warning in a box with a check box next to each after I'd rebooted. As though it woke up and warned me, I'd not yet had a chance to open spysweeper.

    will do, from that machine in a few minutes.

    Yep, in one of the prior messes, I had to use it to boot into safe mode. (truly, it sounds like this machine doesn't behave like any other computer!)

    I just tried, and an error box came up about five minutes into the scan that "spysweeper will now close". I'll try again and hopefully have a log to post.
     
  29. jukes

    jukes Private E-2

    (from laptop)

    I wasn't able to get a spysweeper sweep completed. I pulled the cable, uninstalled the old zapro, put the cable back in and downloaded a new trial of zapro, then uninstalled and reinstalled spysweeper. The sweep is running now. I'll post the results from that machine when I can. (if?)

    Here's hoping.
     
  30. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! So are you saying ZA was interferring with SpySweeper?
     
  31. jukes

    jukes Private E-2

    No. I had an old trial version on here that was not in operation (they wanted money when the trial ended) and wanted to install a new trial version (another free trial) in the event that whatever this is that keeps sneaking stuff onto the machine could be either stopped or I could see what and where it is in the zapro screens, and block it there.

    bitdefender found cswdr.exe and deleted it.

    trend micro found SPYW_GETMIRAR.A and dealt with that.

    The Panda activescan log is in the attachments, (the problems weren't dealt with as of yet) along with the hjt log

    Hmmm, this says "the attachment is in progress. can be deleted here" and isn't attaching. (not quite sure how to proceed there, if it means I'm supposed to delete some of the old ones or ?)

    It's rather short:


    Adware:adware/xupiter Not disinfected C:\WINDOWS\Favorites\cool
    stuff Adware:adware/gator Not disinfected Windows Registry Virus:Trj/Agent.AWH Not disinfected C:\WINDOWS\SYSTEM\dmpnz.exe



    These three online scans all found stuff after the latest SpySweeper sweep claimed this machine was clear.
     

    Attached Files:

  32. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your log is basically clean but you can have HJT fix the belwo two items:
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    You can also delete the below two items manually:
    C:\WINDOWS\Favorites\cool
    C:\WINDOWS\SYSTEM\dmpnz.exe

    Are you having any other malware problems?
     
  33. jukes

    jukes Private E-2

    will do, thank you!

    The new zapro surprised me with a scan, found and quarantined Alexa toolbar and something called UcontrolScan. the machine was running slow last night, but I checked several of the online scans and they found nothing. It seems to be okay today.
     
  34. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The two O9 items I had you fix are Alexa related too.

    You're welcome! Make sure you check the below link out:

    How to Protect yourself from malware!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds