Frozen in Safe Mode boot

Dear Major,

You wonderful people have rescused me a couple a times. Now I've got a 13 year old that appears to have a www.syssecuritysite.com infection. I have followed your "www.syssecuritysite.com, safetydefender.com, SecurityBulletin.net - removal" instructions but have stumbled right out of the gates.

I booted in Safe Mode and am stuck with a black screen except that it says Safe Mode in all 4 corners and "Microsoft (R) Windows XP (R) (build 2600.xpsp.050301-1521:service Pack 2) across the top. I've rebooted several times with no change.

The computer is a Lenovo Thinkpad Z60m.

I couldn't find anything already posted on your site regarding this particular problem. Any ideas how to move forward?

Thanks in advance.

Hogwild

 

The comuter won't boot to Normal Mode?

 

I do not know how to get into Normal Mode to try. Any suggestions? Thanks..

 

Start the computer from the Windows XP CD, start the Recovery Console, and then use the Bootcfg.exe tool to rebuild the Boot.ini file. To do this, follow these steps:

1. Configure the computer to start from the CD-ROM or DVD-ROM drive. For information about how to do this, see your computer documentation, or contact your computer manufacturer.

2. Insert the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive, and then restart your computer.

3. When you receive the "Press any key to boot from CD" message, press a key to start your computer from the Windows XP CD-ROM.

4. When you receive the "Welcome to Setup" message, press R to start the Recovery Console.

5. If you have a dual-boot or multiple-boot computer, select the installation that you have to use from the Recovery Console.

6. When you are prompted, type the administrator password, and then press ENTER.

7. At the command prompt, type bootcfg /list, and then press ENTER. The entries in your current Boot.ini file appear on the screen.

8. At the command prompt, type bootcfg /rebuild, and then press ENTER. This command scans the hard disks of the computer for Windows XP, Microsoft Windows 2000, or Microsoft Windows NT installations, and then displays the results. Follow the instructions that appear on the screen to add the Windows installations to the Boot.ini file. For example, follow these steps to add a Windows XP installation to the Boot.ini file:

a. When you receive a message that is similar to the following message, press Y:

Total Identified Windows Installs: 1

[1] C:\Windows
Add installation to boot list? (Yes/No/All)

b. You receive a message that is similar to the following message:

Enter Load Identifier

This is the name of the operating system. When you receive this message, type the name of your operating system, and then press ENTER. This is either Microsoft Windows XP Professional or Microsoft Windows XP Home Edition.

c. You receive a message that is similar to the following:

Enter OS Load options

When you receive this message, type /fastdetect, and then press ENTER.

NOTE The instructions that appear on your screen may be different, depending on the configuration of your computer.

9. Type exit, and then press ENTER to quit Recovery Console. Your computer restarts, and the updated boot list appears when you receive the "Please select the operating system to start" message. Select the OS you want to start.