Frustrated - Can't get rid of Conook.C

Discussion in 'Malware Help (A Specialist Will Reply)' started by hota, Sep 29, 2006.

  1. hota

    hota Private E-2

    I've been having problems with random advertisement popups and I can't seem to get rid of the adware.

    I've followed the "Read & Run Me First" thread, but I'm still having issues. Bitdefender cannot delete the cmdeng.dll and HijackThis cannot remove the startup services related to the cmdeng.dll.

    I think it complicates things, but I cannot login to my machine unless I use Safe Mode with Networking as I need to specify a domain.

    I'd appreciate any help that you can provide.

    Thanks.
     

    Attached Files:

  2. hota

    hota Private E-2

    Sorry, that should be Conhook.C in the subject.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to complete ALL the steps in the READ ME! You must run PandaActiveScan and attach the log as requested in step 6 and you must also attach the log from ShowNew.
     
  4. hota

    hota Private E-2

    Here you go...thanks.
     
  5. hota

    hota Private E-2

    Let's try that again...
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  7. hota

    hota Private E-2

    Finally...
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First install the current version of Sun Java from: Sun Java Runtime Environment

    Then uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 6
    Java 2 Runtime Environment, SE v1.4.2_03


    Now continue by downloading two tools we will need

    - Process Explorer

    - Pocket KillBox

    Extract them to their own folder somewhere that you will be able to locate them later.

    IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

    Do the above before continuing! Okay unplug your cable now.

    Make sure you have rebooted in Normal Mode (do not open any other processes)

    - Run Process Explorer

    In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

    Once you see this screen click on each instance of cmdeng.dll once and then click the kill button. After you have killed all of the cmdeng.dll under winlogon click ok. (If you do not find the dll, just continue on.)


    Next double click on explorer.exe and again click once on each instance of cmdeng.dll and kill it. (If you do not find the dll, just continue on.)


    Now just exit Process Explorer.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {CCE4CE05-9759-4DE8-9CFC-675DAE27DA3B} - C:\WINDOWS\system32\cmdeng.dll
    O16 - DPF: {e79bc654-8fc6-4bb9-bfb8-8860779ae213} (Oracle JInitiator 1.1.8.24) -
    O20 - Winlogon Notify: cmdeng - C:\WINDOWS\SYSTEM32\cmdeng.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\system32\vtsqr.exe
    C:\WINDOWS\system32\cmdeng.dll
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.
    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
    If Killbox does not reboot just reboot your PC yourself.

    After reboot, also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\htang\Local Settings\Temp

    Now attach a new HJT log and tell me how the steps went.

    Also attach a new log from ShowNew and a new log from GetRunKey.

    Make sure you tell me how things are working now!
     
  9. hota

    hota Private E-2

    Thank you so much! It worked great and I seem to be adware free!
     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Run Pocket Killbox and select File, Cleanup, Delete All Backups!


    Your logs are clean. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     

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