Hi there, I've noticed that my laptop has been encountering problems of explorer closing by itself recently... and just browsing through the Task Manager, i found 2 unfamiliar processes. Did a little google on them and found that they could be harmful to my system. Thus i followed the Malware Removal Guide from this forum hoping to fix the problem. *PS. While executing the ComboFix step, everything is running well, all the way until it prompts " Almost done. . This window will close in a short while Please wait a few seconds for the report log to pop up ComboFix's log shall be located at C:\ComboFix.txt " Then the Blue Screen Of Death just occurred and my system reboot by itself. After which I found that the log file is located at "C:\ComboFix\ComboFix.txt" instead of the root directory. Attached are the log files for your reference.