Gen.Dropper/no sound in browser

I am currently living in Korea and I have gotten a virus, that I think is Gen.Dropper. It has taken out my background (made it all multi-colored blur) and done the same to other basic images, like the X button on all broswers and the start menu area.

I tried running Combofix, and it didn't work. It became unrepsonvie at Output folder: C:\32788R22FWJFW spot. It normally freezes but sometimes minimizes itself and does nothing.

I have attached the logs from the other four programs.

I hope I did everything right but I bought this computer here in Korea, so the operating system is in Korean (which I don't know), so if I missed something, I'm sorry!

 

I am currently reviewing your logs. Please be patient as there is a lot of information to review.

 

Thank you very much for the fast reply.

 

Goto the below link and follow the instructions for running TDSSKiller from Kaspersky

• TDSSkiller - How to run

Be sure to attach your log from TDSSKiller

After you run TDSSKiller, please Reboot your PC before continuing..


Once you're back..please download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Also, I'd like to know if you are having any problems with missing icons, missing programs from the Start button menu, missing anything from Program Files? Please get back to me on that in your next post

 

I ran both scans and they both came up with no problems. I have attached the files.

So far the only problem I have (now that the virus is behaving?) is the lack of sound from the broswers and when I tried to use a program before, it said something was blocking me from changing my register.

 

First, let's clean up a bunch of unnecessary files. Remember to only run this if you are NOT having any issues with icons missing.

CCleaner Slim v3.07

1. Do not tamper with the settings already set.
2. Just click the Run Cleaner button in the bottom right corner
3. After it's done cleaning, exit the program

Now clean out the remnants in this folder:
C:\Documents and Settings\xp\Local Settings\Temp\

• Make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.

Now retry running ComboFix

Try it from Normal mode first. If ComboFix still doesn't run, try running it while in Safe mode. See: Starting your computer in Safe mode
Let me know if you had any trouble running ComboFix.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip