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Welcome to Majorgeeks!

As many malwares change the files they use to random ones, the fixes posted for others many not work for you, so please do run the below,



Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

 

Hi


When you read and go through the Removal Guide, at various steps within it you will run scans which will generate some logs, these logs will need to be attached to one of your posts in this thread. What these logs show the malware experts here where the malware is located on your PC, what files its infected.

So logs that you will get to attach are:

MGlogs.zip (which has 5 logs inside it, including Hijackthis, just attach the whole Zip )
AVG
Combofix logs.



Some guidance on HOW TO: Attach Items To Your Post


After these are attached our malware experts will review these to see if your OK, if not they will issue you some further removal instructions,

 

Please follow the instructions in the below link and be sure to attach the 2 requested logs exactly when requested:

Removing Zlob aka SmitFraud, SpySheriff, Infections



Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


Make sure you tell me how things are working now!

 

Yes! Once you run SmitFraud fix and we complete any additional required manual steps afterwards, your problem will be gone.

 

You forgot part of what I requested in msg # 7

 

Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.2_03
Java 2 Runtime Environment, SE v1.4.2_05

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O22 - SharedTaskScheduler: hemoglobinometries - {c7cd9e83-3bf6-47f8-b2e2-b114c96c1888} - C:\WINDOWS\system32\qhcvdw.dll (file missing)

After clicking Fix, exit HJT.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


Make sure you tell me how things are working now!

 

Your logs are clean.


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the /U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
12. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
13. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely.