Getting a few pop-ups.

HECK · Sep 4, 2007

hey, my pc has been clean for awhile but its back again. Ive been getting pop-ups and sometimes a secondary tab opened. I'm using fire fox and it updated, i scan with avg, ad aware and spybot about twice a week. and windows is updated. I did a hijack this earlier today, and i did remove several things. I thought that would do it, can anyone elaborate on this for me?? maybe another possible fix? Thaks

chaslang · Sep 4, 2007

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis
Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy - only for Windows XP, 2K, & NT users

AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

HECK · Sep 4, 2007

ok i kno your going to tell me to post the other logs. but im 99% sure i have found the problem. i just cant figure out how to get rid of these two. " O2 - BHO: (no name) - {435D08DD-665E-474F-B977-5EE75A2BDCB2} - C:\WINDOWS\system32\xxyvsst.dll
O2 - BHO: (no name) - {6AC5B3B4-535F-42BC-87EC-2FBDFA1CE6F0} - C:\WINDOWS\system32\jkklk.dll
and
O20 - Winlogon Notify: xxyvsst - C:\WINDOWS\SYSTEM32\xxyvsst.dll

pc wont start in safe mode, i did the avg scan, all onlines, and such but i didnt save the logs. i forgot to. i was caught up on tryin to figure this out. but i know them dll files are the problem. i was dealing with some torrents and i remeber AVG telling me nooo nooo and i ignored it because i thought it was part of the program. dummy me.. thanks in advance

chaslang · Sep 4, 2007

HECK said: ↑

ok i kno your going to tell me to post the other logs. but im 99% sure i have found the problem. i just cant figure out how to get rid of these two.
Click to expand...

That is correct! You need to attach all of the requested logs so that these problems can be properly fixed. You cannot simply fix them using HijackThis as you probably found out. You must run ALL steps including the online scans which you do not appear to have run. And then you must attach ALL logs including a new HJT log since it was run out of order.

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Getting a few pop-ups.

HECK Corporal

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

HECK Corporal

Attached Files:

hijackthis1.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member