gomyron/DriveCleaner/PrivacyProtector

Please re-run Counterspy and have it fix everything that it finds!!

Now use add/remove programs to uninstall your old Java:
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 6


Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

Remove all of your browser toolbars and extensions.

Download and install Registrar Lite

Then run Registrar Lite.

Copy and paste the below into the Address box of registrar lit and hit the Enter key.

HKEY_LOCAL_MACHINE\SYSTEM

Then click the Security pull down ont the top menu and choose Take Ownership. Click OK in the next window to approve it. Now exit Registrar Lite and continue.

Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.

Now download The Avenger by Swandog469, and save it to your Desktop.

* Extract avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Please attach new logs for:
Counterspy
ShowNew
GetRun
HJT
Avenger

 

You need to have Counterspy fix/delete/quarantine what it finds!
Please download DelCmdService, and save it to your Desktop.

* Unzip the content to your Desktop (a folder named delcmdservice)
* Double-click on the delcmdservice folder
* Double-click on delreg.bat to launch the tool
* When the tool has finished, please reboot your computer

Attach a new RunKeys and HJT log.

 

This is the log from counterspy:
Status: Ignored
Files detected
C:\WINDOWS\Οracle\sеrvices.exe
Will it not allow you to quarantine it?

* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Now:
Run Registrar Lite navigate to each of the following keys (one at a time) and take ownership of them (I explained how to do that further down).

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NETWORK_MONITOR]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NETWORK_MONITOR]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_NETWORK_MONITOR]


To take ownership of the key do the following:

* Copy & Paste the registry key from above into the Address bar of Registrar Lite and hit the enter key. This will bring you to the registry key.
* Click-on Security in the top Menu
* Select Take Ownership
* Repeat these steps for all of the registry keys given above before continue to the next steps below.
* Now leave RegistrarLite running and continue
* Now run the fixME.reg REGISTRY PATCH below in this message.
* Tell me the results. Any error messages?
* Now in RegistrarLite click View and then Refresh
* Now navigate one at a time to each of the above keys we took ownership of to make sure they were deleted.
* If any of the keys still exist, move on down to PART 2 - Setting Permissions for Everyone below!.


Here is the Registry Patch

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

PART 2 - Setting Permissions for Everyone

Run the below if some of the registry keys still exist after running the above steps.

Now I want you to use Registar Lite again to navigate to each of the below keys (one at a time) by pasting them into the Address Bar and hitting return. But this time click the Security menu item and select Edit Permissions so we can change permissions to everyone ( I describe this down below the list of registry keys).

After click Edit Permissions , here is what I expect you to see in the Group or user names area of the form:

Everyone
SYSTEM

Select Everyone by clicking on it. Now at the bottom in the Permissions box click the check box for Full Control. The click Apply and then OK to get back to the main Registrar Lite screen. Nowright click on the registry key and select Delete. The click View and Refresh. Check to see if the registry key just deleted truly deleted. If so, move on to the next to work thru the whole list. If it does not delete, I want you to boot into safe mode and repeat these exact same steps to see if we can do it from safe mode.

Then reboot your PC!

Now run GetRunKey again and attach a new log as well as the avenger log.

 

Not a problem ...just be sure to attach new logs.

 

Since the trial use is over with Counterspy....uninstall it.
Now disable all anti-virus and anti-spyware programs.
Find and delete these!:
C:\Documents and Settings\Edna\Favorites\Error Cleaner.url
C:\Documents and Settings\Edna\Favorites\Privacy Protector.url
C:\Documents and Settings\Edna\Favorites\Spyware&Malware Protection.url


Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Now after reboot, please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.

If you use Firefox browser

* Click Firefox at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

* Click Opera at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

Now attach new logs for:

* GetRunKey
* ShowNew
* HJT
* Avenger

 

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Go to start / run / type "cmd" without quotes and at the prompt type:
"ipconfig /all" --- without the quotes.

Tell me what it shows.

 

If you tried a computer that you know does not have issues connecting to the web ...then I would suspect a problem in the modem.....
Do the HJT and then lets see if there is any malware left ...to rule that out.

 

Not a problem.

Run HJT and have it fix these two items:
O21 - SSODL: wmpconf - {14E41FCE-532A-42F9-A122-86A6BA6DF4C1} - C:\WINDOWS\wmpconf.dll (file missing)
O21 - SSODL: wmpenv - {250B7257-9D5F-496D-AE8C-D31B4A2A0941} - C:\WINDOWS\wmpenv.dll (file missing)

Were you not able to do this from earlier? You may have to disable all of your anti-virus and anti-spyware to do it!

Otherwise, I take it that things are running well?

 

Please attach new logs for:
ShowNew
GetRun
HJT

 

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt

Attach new logs for:
ShowNew
GetRun
HJT
Avenger

 

Your logs look clean. You may uninstall any programs we had you download (including CounterSpy, etc).

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
* go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!