Google and Yahoo Searchs redirected to blank page

Discussion in 'Malware Help (A Specialist Will Reply)' started by follow4now, Jan 4, 2010.

  1. follow4now

    follow4now Private E-2

    All searchs from google or yahoo are redircted to a blank page. Other search engines seem to work fine; bing, ask, dogpile. I have completed READ & RUN ME steps and attached all logs. Thanks up front for the help.
     
  2. follow4now

    follow4now Private E-2

    MGlogs.zip attached. Thx agian.
     
  3. follow4now

    follow4now Private E-2

    Here's the logs. Sorry about that.
     

    Attached Files:

  4. follow4now

    follow4now Private E-2

    last log now uploaded
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Now Download HostsXpert and then follow the below steps.
    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program
    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 2
    J2SE Runtime Environment 5.0 Update 5
    Java 2 Runtime Environment, SE v1.4.1_02
    Java 2 Runtime Environment, SE v1.4.2_03
    Java 2 Runtime Environment, SE v1.4.2_06


    After a reboot, install the current version of Sun Java from: Sun Java Runtime Environment

    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  6. follow4now

    follow4now Private E-2

    Everything seems to be working now. Even seems a little faster. The only issue im having now is with 2 programs that i could not fully uninstall, spysweeper and desktop weather 4.0. At startup i get the window requesting spysweeper's key code entry and 2 error windows listed below.

    Error
    Desktop Weather 4.0
    Unable to load libary wxfx.dll. Attempted to load <Key Not Found>\wxfw.dll. Err code: 126

    Error
    Unable to start Desktop Weather Setup program!
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The below should take care of this.

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - Startup: PowerReg Scheduler.exe

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now delete the below folders if they still exist:
    C:\Program Files\The Weather Channel FW
    C:\Program Files\Webroot

    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  8. follow4now

    follow4now Private E-2

    Everything is working. Many many thx to you all for everything you do to help the rest of us out.

    RTR#13
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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