Google Link redirection virus and security center inactive + Claro

Welcome to Major Geeks!

Some left overs from AVG still exist. We will remove them in the below fix.

Uninstall the below very old versions of software:
Java(TM) 6 Update 13
Java(TM) 6 Update 7

Now install the current version of Sun Java from: Sun Java Runtime Environment

Please download OTM by Old Timer and save it to your Desktop.

• Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe

 
:Files                 
C:\Users\Olivier Fercoq\AppData\Roaming\Microsoft\Windows\Templates\731v358827u4o32305lpp73
C:\Boonty
C:\Windows\Tasks\WNZSX.job
C:\Windows\temp\*.*
C:\Users\Olivier Fercoq\AppData\Local\temp\*.*

:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{80490945-CE48-45CF-9CCA-CA0EF44D9FE4}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1E1300BC-6DBA-476B-8CCF-4AA81ED4DF6A}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Boonty Games]
[-HKEY_USERS\S-1-5-21-2292164982-347243382-2611293809-1003\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{0BF43445-2F28-4351-9252-17FE6E806AA0}"=-
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.txt log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I'm assuming your problem is with Internet Explorer. Try running it without addons and see what happens. Also you can run IE and click on Tools, Manage Add-ons and try disabling all addons to see if that changes anything.

For you problem with Windows Defender and Security Center, you need to check to make sure the services are running. Based on your logs ( hard to read due to non-English language ) it seems that they are not running.

Code:

    ----------------------------------------------------------------------------
    Windows Defender service   -WinDefend-               is NOT running  
 
[SC] QueryServiceConfig r‚ussite(s)
SERVICE_NAME: WinDefend
        TYPE               : 20  WIN32_SHARE_PROCESS 
        START_TYPE         : 4   DISABLED
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k secsvcs
        LOAD_ORDER_GROUP   : COM Infrastructure
        TAG                : 0
        DISPLAY_NAME       : Windows Defender
        DEPENDENCIES       : RpcSs
        SERVICE_START_NAME : LocalSystem
    ---------------------------------------------------------------------------- 
    ----------------------------------------------------------------------------    
     Windows Security Center service  -wscsvc-           is NOT running  
 
[SC] QueryServiceConfig r‚ussite(s)
SERVICE_NAME: wscsvc
        TYPE               : 20  WIN32_SHARE_PROCESS 
        START_TYPE         : 4   DISABLED
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
        LOAD_ORDER_GROUP   : 
        TAG                : 0
        DISPLAY_NAME       : Centre de s‚curit‚
        DEPENDENCIES       : RpcSs
                           : winmgmt
        SERVICE_START_NAME : NT AUTHORITY\LocalService
    ----------------------------------------------------------------------------

But the registry entries do exist.

Try running the below.



Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
• Now select the Start Repairs tab.
• The click the Start button.
• Create a System Restore point if prompted.
• On the next screen, click the Unselect All button to first deselect all repairs.
• Now select the following repair options:
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Remove Policies Set By Infections
  • Repair Windows Updates
  • Set Windows Services To Default Startup
• Now on the lower right side check the box to Restart/Shutdown System When Finished
• Then make sure the Restart System radio button is enabled.
• Shutdown any other programs that you are running now before continuing.
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• It should reboot automatically when finished.

 

Sorry! I have been on vacation for the last 10 days.

I do not know about any similar forums that are French speaking.


Please download Farbar Service Scanner and run it on the computer with the issue.

• Put a check mark in each option box on the left side.
• Click "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please attach this log to your next reply.

 

You're welcome.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove, you can delete these files now.
8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!