google redirect virus/ java controls

Discussion in 'Malware Help (A Specialist Will Reply)' started by N84Christ, Oct 9, 2012.

  1. N84Christ

    N84Christ Private First Class

    I was told that i needed to do this:
    Now let's flush the Java Cache
    Click Start > Control Panel
    Double click the Java icon (be patient, it may take a while to open)
    Now click the General tab and under the Temporary Internet File area
    Click the Settings button and then click the Delete Files... button.
    In the next popup click OK.

    BUT when i went to control panel it did not have a java buttom to push...Could someone tell me what to do . Is there steps missing or am i missing something
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. N84Christ

    N84Christ Private First Class

    i am having a redirect issue, and the programs i use are Malewarebytes, superantispyware, AVG...when i have this protection why did it not stop the redirect virus., i have a Pavillon DV7 with windows 7, i use google chrome. so i am going to follow the read me file u sent...thanks and again im learning so what ever you can tell me to help thanks
     
  4. N84Christ

    N84Christ Private First Class

    Tim this is who told me to clean cache...Step 1 - First let's just do some general house cleaning before the specialized fixes


    Now let's flush the Java Cache
    Click Start > Control Panel
    Double click the Java icon (be patient, it may take a while to open)
    Now click the General tab and under the Temporary Internet File area
    Click the Settings button and then click the Delete Files... button.
    In the next popup click OK.
    If you have multiple Java plugin icons in Control Panel follow the above to clear all their caches.

    this was from Chaslang
     
  5. N84Christ

    N84Christ Private First Class

    I ran the TDSSKILLER and it showed nothing and i still have a redirect virus
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please run all the requested progams and attach the logs.
     
  7. N84Christ

    N84Christ Private First Class

    I am following this page...http://forums.majorgeeks.com/showthread.php?t=230267, on it it says to clean java cache, i was unable to find that but i did the rest of the step 1 instruction, the general housecleaning. ( by the way under programs my comp says this: Java 6 update 17(64 bit) and then Jva 6 update 32, are these in conflict)
    Then skip down to 4 and then ran TDSSKILLER and after a scan it shows no infection. i ran MBR CHECK and come up with an infected MBR code or a non- standard. It gives me 3 choices they are :1 dump mbr 2 restore mbr or 3 exit. Which one do i do?
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Do not do anything with it. You should just EXIT for now, we only want to see the log. Just attach all the logs in one go (or two posts if that's what it takes) It is easier, then TimW can review everything as one batch and offer you a fix.
     
  9. N84Christ

    N84Christ Private First Class

    ! I ran the tdsskiller and it showed nothing. i attached mbr file.
     
  10. N84Christ

    N84Christ Private First Class

    for some reason it did not attach so i copy and paste.
     

    Attached Files:

    Last edited by a moderator: Oct 14, 2012
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me repeat myself......please attach the requested logs.​
     
  12. N84Christ

    N84Christ Private First Class

    Tdsskiller had no log
     

    Attached Files:

  13. N84Christ

    N84Christ Private First Class

    Hi i did the tddskiller it showed all safe, i ran Mbr check and posted it on previous post. Is there someone who can help me get rid of the redirect virus. Thanks
     
  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Attach the log from Malware Bytes, TDSSKiller (even though it did not find anything) and the logs from running HitmanPro and MGTools.
     
  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me reiterate.....please attach the requested logs.

    RogueKiller
    HitmanPro log
    TDSSKiller log
    C:\MGLogs.zip
     

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