Google Redirect Virus Problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by emiliaselihu, Mar 23, 2013.

  1. emiliaselihu

    emiliaselihu Private E-2

    Hello,

    I cannot seem to get rid of this virus! I have gone through all of the necessary steps listed in the threads for malware removal, etc. without success.

    The TDSS Killer found no infections.

    Please help and thanks!
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Can I also see logs from both Malware Bytes and MGTools please?
     
  3. emiliaselihu

    emiliaselihu Private E-2

    sorry...the other logs are attached :)
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run HitmanPro and have it delete: Potential Unwanted Programs


    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Download OTL to your desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Attach both of these logs into your next reply.
     
  5. emiliaselihu

    emiliaselihu Private E-2

    Here are the requested logs :)
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    We need to run an OTL Fix

    • Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
    • Copy and Paste the following code into the textbox. Do not include the word Code

    Code:
    :otl
    IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1Qzu0CyEtCyB0F0EzyyByEtA0AtAzytA0CzytN0D0Tzu0CtBtCzytN1L2XzutBtFtCtFtCtFtAtCtB&cr=1732037302
    IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://start.funmoods.com/results.php?f=4&q={searchTerms}&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1Qzu0CyEtCyB0F0EzyyByEtA0AtAzytA0CzytN0D0Tzu0CtBtCzytN1L2XzutBtFtCtFtCtFtAtCtB&cr=1732037302
    IE - HKLM\..\SearchScopes\{369BF96C-1BF7-494F-99AA-1EC360382F38}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
    IE - HKLM\..\SearchScopes\{4B0EDE1C-F571-A13A-BA54-55CF011A94E9}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2438727
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local;127.0.0.1:9421;<local>
    
    :commands
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    • Then click the Run Fix button at the top.
    • Click Image.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. ATTACH that report in your next reply.



    Run this and attach the results.

    Using ESET's Online Scanner


    Has that made any difference?
     
  7. emiliaselihu

    emiliaselihu Private E-2

    Logs are attached...I think the problem has been fixed. I have not had any problems for the past 24 hours although I have not used the internet much today.

    Are logs/results of scans looking good?

    Thank you so much for you help...truly a godsend.
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yep, looks good, if you say everything feels okay again then you can follow these below steps. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Press and hold the Windows key http://forums.majorgeeks.com/chaslang/images/Windows_Logo_key.gif and then press the letter R on your keyboard. This opens the Run dialog box.
      • Copy and paste the below into the Run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove, you can delete these files now.
    8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  9. emiliaselihu

    emiliaselihu Private E-2

    Sorry this has taken me so long to respond, but I wanted to say THANK YOU for all of your help. I was truly lost without your aide!

    Again, thanks.
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're most welcome. Safe surfing :)
     

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