Google Redirection Problem

You need to run MSconfig and put your PC into normal startup mode. You should not be using MSconfig to control startup processes and especially services. See: Dealing with Startup Process


Uninstall the below old versions of software:
Java(TM) 6 Update 29
Java(TM) 6 Update 4
Java(TM) 6 Update 5
Java(TM) 6 Update 6
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 17
Java(TM) SE Runtime Environment 6


Now install the current version of Sun Java from: Sun Java Runtime Environment


Please download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe and select Run as administrator to run it.
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
:Files
C:\Users\cutegirl\AppData\Local\APN\AOL\grxmrn.dll
C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1

:Reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"AOL"=-
[HKEY_USERS\S-1-5-21-4088654701-2644030712-46999748-1000\Software\Microsoft\Windows\CurrentVersion\run]
"AOL"=-
[-HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}]
[-HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\secman.DLL]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\secman.OutlookSecurityManager.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\secman.OutlookSecurityManager]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Normally these kinds of issues with Firefox and Google can require an uninstall, followed by a deletion of related folders, and then a reinstall to fix.

Let's try something else first for Firefox. Try doing the reset to defaults mentioned in the below.

Reset Firefox to Defaults

See if this fixes Firefox. If not then you will have to do the below.

We are going to be uninstalling your old version of FireFox and installing the new version. So do the below to save bookmarks:

• Run FireFox and click Bookmarks.
• Then select Organize Bootmarks.
• Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.

Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

Start by uninstalling FireFox and then reboot. Do not skip the reboot.
After reboot, delete the below folders:
C:\Program Files\Mozilla Firefox
C:\Users\cutegirl\AppData\Roaming\Mozilla

Now reinstall FireFox from the file previously downloaded.
Import your bookmarks file. (similar process to exporting).


For Google problems, uninstall Google. And then delete the below folder
C:\Users\cutegirl\AppData\Local\Google\Chrome

Then download and install the below version of Chrome:
Google Chrome 21.0.1180.89 Final


Did the above fix your problems with Google and Firefox?

 

You're welcome.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!