Google redirects, IE errors, unknown virus/trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by annrena, Mar 11, 2009.

  1. annrena

    annrena Private E-2

    Please help. I am really struggling with my computer. I have spent far too many all nighters trying to get this fixed to no avail.

    I have read, reviewed and performed all steps in the READ ME FIRST:
    http://forums.majorgeeks.com/showthread.php?t=35407

    Follow the instructions in the above link for installing and running

    1. SuperAntiSpyware - found no viruses - log file attached

    2. Malwarebytes Anti-Malware - found no viruses - log file attached

    3. ComboFix - One thing to note: I wasn't able get COMBOFIX.exe to run. It did appear to do something, my clock changed, but then nothing. No DOS prompts, nothing. Was unable to find any log.

    4. MGtools - not sure this worked or not.

    Please help me. I would be grateful for any and all help.
     

    Attached Files:

  2. annrena

    annrena Private E-2

    Wanted to add more detail for the MGTools step:

    4. MGTools: Not sure this worked at all. I tried to disable UAC via the instructions with DisableUAC.reg file, but nothing happened. I then tried to run GetLogs.bat, but didn't see the "Run as Admin" option which the instructions said I should have.

    Thank you again.
     
  3. annrena

    annrena Private E-2

    Re ran some of the tools and now Malware find this file: gnjkam.vxc
    I delete it, confirm it's gone and confirm it's not in the recycle bin. Then I rerun the scan and it shows up again.

    Also, I was able to get the MGtools to run. Attached is the log file.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your MGLog is here --> C:|MGLogs.zip ....not just the HJT log.

    You need to attach that. You also need to remove all toolbars and add-ons.

    You didnt state what browser is giving you the redirects and what problems you have with IE.
     

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