Google redirects me and malwarebytes does not load

Discussion in 'Malware Help (A Specialist Will Reply)' started by theman, Jul 7, 2009.

  1. theman

    theman Private E-2

    I think I solved the problem but I want to make sure, it got worse when I was trying to fix it. A blue screen would appear 10 seconds after I log in my user in windows and orpsl.sys had to be the problem this is what I did.

    1.I rebooted the system and ran windows on safe mode
    2.I changed the name for mbam.exe, I ran it and made a log thats attached
    3.My computer rebooted again and everything seemed normal so I ran Combofix
    4.After Combofix was finished I made a log thats also attached

    The log for Combofix seemed to removed everything else, but it says that proquota.exe is missing, is this bad? thank you for your help
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Still need the logs for:
    SAS
    C:\MGLogs.zip
    And a new MBAM log showing that you fixed what it found.
     
  3. theman

    theman Private E-2

    Sorry, forgot about those. I attached the logs, super anti spy found a couple tracker cookies but nothing much i think
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    For some reason, combo is picking up a file as bad ( it is showing up in the wrong place ) and quarantining it. We can do two things.
    1) Go to start / run / type "sfc /scannow" without quotes and run it twice ( you may need your xp cd).
    2) Go to the combo quarantine folder and copy the file back into the sys32 folder and sys32/dllcache folder:
    C:\Qoobox\Quarantine\C\WINDOWS\system32\wbem\proquota.exe.vir
    rename it to proquota.exe and copy that to the above folders:
    C:\windows\system32\proquota.exe
    C:\windows\system32\dllcache\proquota.exe

    I don't know what this is, so please rename it:
    C:\WINDOWS\system32\2093077039.dat --> C:\WINDOWS\system32\2093077039.dat.old. If you have no issues with your system or programs, then you can delete it.

    You need to use add/remove programs and uninstall:
    Viewpoint Media Player

    Otherwise your logs are clean.......so in the meantime, If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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