Google/Yahoo redirect - ComboFix wont run

Discussion in 'Malware Help (A Specialist Will Reply)' started by Allis_Chalmers, Nov 13, 2010.

  1. Allis_Chalmers

    Allis_Chalmers Private E-2

    First, thanks for a great site. The issue I have is being redirected when using a Google or Yahoo search. I also am not able to run Combofix from the desktop. It just sits there and does nothing once you click the run button. I tried the uninstall, and reinstall with no success.

    Logs attached.

    Thanks!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First, it is a very bad idea to allow all users to have Admin. privileges. And second, why am I not seeing any AV software installed on this system?

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 13

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now use windows explorer to find and delete:
    C:\Documents and Settings\Jeff\Local Settings\Application Data\acxffnfny
    C:\Documents and Settings\Jeff\Local Settings\Temp\7.tmp
    C:\Documents and Settings\Jeff\Local Settings\Temp\8.tmp
    C:\Documents and Settings\Jeff\Local Settings\Temp\AC273A.tmp

    Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!


    Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

    • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
      Vista/Windows 7 users right-click and select Run As Administrator.
    • If TDSSKiller does not run, try renaming it.
    • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
    • Click the Start Scan button.
    • Do not use the computer during the scan
    • If the scan completes with nothing found, click Close to exit.
    • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_14.17.05_log.txt) will be created and saved to the root directory ( usually Local Disk C ).
    • Attach this log to your next message
    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\MGlogs.zip
     
  3. Allis_Chalmers

    Allis_Chalmers Private E-2

    Ahh, thanks. I chose to uninstall AVG, Malwarebytes and SAS just before I ran all the logs. I use it with regularity but didn't see how turn off all 3 easily. All three are back on this machine.

    I fixed the 4 items as suggested with HiJackThis.
    The regedit completed successfully.
    Kaspersky found Rootkit.Win32.TDSS.tdl3 and was cured

    MGlogs is attached.

    Thanks!
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    How are things running? Are you still being redirected?
     
  5. Allis_Chalmers

    Allis_Chalmers Private E-2

    Whoops, should have checked before posting my results below.

    YES..things are perfect! Thank you very much!

    Jeff
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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