got hit by MSN virus. Please Help !!

Discussion in 'Malware Help (A Specialist Will Reply)' started by klaus, Jan 31, 2008.

  1. klaus

    klaus Private E-2

    Hi there,

    I was recommended this site by someone whom you helped get rid of some malware problem.

    I was on MSN and I got a message from a known friend that said something like " Is this your profile PIC " and it sent some sort of zipped image file with the words photobucket.de somewhere in the equation. I stupidly clicked Open because I assumed because it was from someone I know it was ok.

    After I clicked Open, Avast Free Home Edition started freaking out saying " a.bat " is a malware and then my mouse froze and my whole system froze. I rebooted and got into windows ok but on every boot avast finds a new "a.bat" file. Also my internet connection does not work anymore. I am using another computer to post this and to try find a solution.

    I am running WinXP Pro 64-bit edition.

    I will truly appreciate any help you can give me from the bottom of my heart. Thanks !

    klaus
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide

    If necc. you can download and copy to cd or memory stick and transfer and run on the infected computer ....then attach the logs.
     

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