got some spyware on my desktop what do i do???

Discussion in 'Malware Help (A Specialist Will Reply)' started by dj dubz, May 5, 2005.

  1. dj dubz

    dj dubz Private E-2

    i have spyware on my computer. i have a sign on my desktop saying warning u have spyware. i learned how to temp remove but it comes back.i also have a popup from my toolbar warning me.i read the hijack forum but i have xp pro and i dont have a system restore tab under properties.oh yeah i also have a folder come up on my toolbar saying "HI" what the hell HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  3. dj dubz

    dj dubz Private E-2

    where do i find the system restore tab? and why do i have a folder saying "HI"
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It tells you right where in the first step of the sticky thread.

    I have know idea why you have a folde named HI. That is not much info to go on. I do not know what you run on your system. Just complete the steps I gave you and well see what we can find.
     

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