Graphics Card Causing Crashes

Discussion in 'Hardware' started by JamesB92, Jan 30, 2016.

  1. JamesB92

    JamesB92 Private E-2

    Right now, I've installed a new graphics card to my computer. I tried doing so a while back, when I first got it, and my computer started locking up completely. I took it out and the problems ended, but I got sick of having a new piece of hardware that doesn't even work for me. So I reinstalled it, updated the drivers... And now, instead of freezing, it gives me the BSOD, stating something about the drivers being stuck in infinite loops? I'm at a loss- I updated the drivers and have no idea why this is continuing to happen.

    Computer info:
    Operating System Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    Install Language: English (United States)
    System Locale: English (United States)
    Installed: 11/25/2014 5:18:00 PM
    Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported)
    System Model Gigabyte Technology Co., Ltd.
    Enclosure Type: Desktop
    Processor a 3.40 gigahertz AMD A10-7700K Radeon R7, 10 Compute Cores 4C+6G
    256 kilobyte primary memory cache
    4096 kilobyte secondary memory cache
    64-bit ready
    Multi-core (2 total)
    Hyper-threaded (4 total)
    Main Circuit Board b Board: Gigabyte Technology Co., Ltd. F2A78M-HD2
    Bus Clock: 100 megahertz
    UEFI: American Megatrends Inc. F2 05/28/2014
    Drives 2000.30 Gigabytes Usable Hard Drive Capacity
    1065.90 Gigabytes Hard Drive Free Space

    HL-DT-ST DVDRAM GH70N SATA CdRom Device [Optical drive]
    TSSTcorp CDDVDW SH-224DB SATA CdRom Device [Optical drive]

    ST31000524AS [Hard drive] (1000.20 GB) -- drive 1, s/n 6VPDSBNX, rev JC45, SMART Status: Healthy
    WDC WD10EZEX-08M2NA0 [Hard drive] (1000.20 GB) -- drive 0, s/n WD-WCC3FAPTA121, rev 01.01A01, SMART Status: Healthy
    Memory Modules c,d 7102 Megabytes Usable Installed Memory

    Slot 'Node0_Dimm0' is Empty
    Slot 'Node0_Dimm1' has 4096 MB
    Slot 'Node0_Dimm2' is Empty
    Slot 'Node0_Dimm3' has 4096 MB
    Local Drive Volumes

    c: (NTFS on drive 0) * 1000.10 GB 651.92 GB free
    f: (NTFS on drive 1) 1000.20 GB 413.98 GB free
    * Operating System is installed on c:

    Printers
    Adobe PDF Converter on Documents\*.pdf
    HP Deskjet D2600 series on USB001
    Microsoft Shared Fax Driver on SHRFAX:
    Microsoft XPS Document Writer on XPSPort:
    Controllers AMD PCI IDE Controller
    AMD SATA Controller
    ATA Channel 0 [Controller]
    ATA Channel 1 [Controller]
    Display AMD Radeon R7 Graphics + R7 200 Dual Graphics [Display adapter]
    AMD Radeon(TM) R7 Graphics [Display adapter]
    Acer E202HL [Monitor] (19.9"vis, s/n ETQ480W00114205F724310, October 2011)
    Bus Adapters AMD USB 3.0 Host Controller (2x)
    AMD USB 3.0 Root Hub (2x)
    Standard Enhanced PCI to USB Host Controller (2x)
    Standard OpenHCD USB Host Controller (3x)
    Multimedia AMD High Definition Audio Device
    Realtek High Definition Audio
    Virus Protection [Back to Top]
    avast! Antivirus
    Group Policies None detected
    Communications

    Microsoft ISATAP Adapter
    ↑ NETGEAR WNA3100 N300 Wireless USB Adapter
    primary Auto IP Address: 10.0.0.3 / 24
    Gateway: 10.0.0.1
    Dhcp Server: 10.0.0.1
    Physical Address: 84:1B:5E:0A:6F:53
    Connection Speed: 130 Mbps
    ↓ Realtek PCIe GBE Family Controller
    Status: Cable unplugged
    Dhcp Server: none responded
    Physical Address: FC:AA:14:04:F6:1D

    Networking Dns Servers: 75.75.76.76
    75.75.75.75
    Other Devices HID-compliant consumer control device (3x)
    HID-compliant device (6x)
    USB Input Device (4x)
    USB Input Device (Logitech Download Assistant)
    HID Keyboard Device (2x)
    HID-compliant mouse
    USB Composite Device (2x)
    USB Root Hub (5x)
    Generic volume shadow copy
     
  2. DOA

    DOA MG's Loki

    I am guessing your drivers are the problem.
    1) get rid of all the drivers - be sure they are gone, one method is:
    http://vrworld.com/2012/04/04/guide-how-to-completely-uninstall-amd-graphics-drivers/
    2) install the video card and boot into the BIOS, turn off the integrated video
    3) reboot and hopefully you get a low-rez desktop, check Device manager and make sure you only have one graphics source (the card)
    4) you should be clean of all drivers (except microsoft) and have video only from the card, download the driver suite from AMD and install.
    You should be OK now.
     
  3. JamesB92

    JamesB92 Private E-2

    Utilized AMD's own clean install program to delete the drivers, then disabled the integrated video in bios and resinstalled the drivers.

    Seems like the fan is running more and the computer is a bit slower, but that could just be placebo.
     
  4. JamesB92

    JamesB92 Private E-2

    Okay, crashes seem to be over and done with. Did seem to have a bunch of odd problems running Fallout: New Vegas, but I've heavily modded it, so I can't really say whether or not it'd have anything to do with the graphics card.

    I have one final question: my graphics card is supposed to have this odd capability of working in unison with the APU, which is supposed to make things run smoother- is that going to be ruined by having turned off the integrated video? If I turn it BACK on, will that cause problems?
     

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