grayware

vze335 · Apr 23, 2007

hi there i got a good doose of grayware. ok lrt me try to explain.i got pccillin for an antivirus and i ran it and i used housecall and i ran adaware.and reg mechanic
but in my task bar on the bottem of my pc i got this thing some times two things tring to sell me spylocker and other suff like that when in this case that is the spyware.housecall said i got adll file thats bad in system 32/qmljig.dll but i can't get rid of it probly cause the pc is on. itried safe mode an all i get is a black screen and now on my desktop all my icon have a blue highlight on the names of the icon.please help.how do i gety this off my pc.i've got xp,and a xps200.any help will be appr. thanks for being here.

chaslang · Apr 23, 2007

Welcome to Major Geeks!

Sounds like you may have a few problems! One sounds like a SmitFraud/zlob infection and the other may be a Vundo infection.

I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

STEP 1: Complete this procedure completely including attaching the requested log before doing the second procedure.

Download SmitfraudFix (by S!Ri) to your Desktop.

Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

Note:process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

http://www.beyondlogic.org/consulting/proc...processutil.htm

IMPORTANT: Do NOT run any other options until you are asked to do so!
Click to expand...

ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.

STEP 2: PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.

Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer into Safe Mode : Starting your computer in Safe mode

Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.

Now reboot into normal mode and attach this new rapport.txt log here.
Click to expand...

After doing the above you need to continue on to run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support Attach the 6 requested logs from this procedure.

vze335 · Apr 23, 2007

thank for this i hope it works here is the log i think.SmitFraudFix v2.171

is this fiix done now.when i went to the li9nk it opened and close real quick is that what should happen.and i don't know if safe mode will work at this point.

chaslang · Apr 23, 2007

You need to run both steps with SmitFraudFix. The first part is a scan/detection. The second part is the fix.

vze335 · Apr 23, 2007

can't get safe mod to open the eges say safe mode but there is no icones

chaslang · Apr 23, 2007

Then you will need run the READ & RUN ME steps! Obviously if you cannot run in safe mode, you will need to do all steps in normal boot mode. Your problems with safe mode could be due to the Vundo infection I suspect that you have.

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grayware

vze335 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

vze335 Private E-2

Attached Files:

Smitfraud.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

vze335 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member