hacked email?

Discussion in 'Malware Help (A Specialist Will Reply)' started by cranbearie, Sep 27, 2011.

  1. cranbearie

    cranbearie Private E-2

    A few months ago I got a virus - I believe it was a trojan horse program. I had been using my laptop at college and using the unsecured wireless network. I didn't have time, between work and school, to bring my laptop to get fixed. A friend told me to set it back to when it had worked okay, so I did that everytime it gave me problems until I could get it to the computer shop a couple weeks later. I was told that was a mistake because it allowed the virus to burrow deeper into the operating system. Anyhow, the computer was cleaned up and I bought Kaspersky Internet Security to protect it.
    I still have had to use the laptop at school, on that same network. Last week I found out that someone used my email account to send spam emails - they were in the sent folder the next day. I emailed everyone to warn them not to click on any links, and then went to change my passwords on every thing I could remember that has a password. I used my desktop computer for that. That computer, although I bought Kaspersky for it, is still running Avast because I haven't taken the time to install the new software.
    I talked to the computer guy today, and he told me it likely has nothing to do with the network at school, but I probably have a worm or virus that got my password. I use four different computers based on where I am at what time - I've checked out my laptop (run a scan on Kaspersky and also ran mbam) and have a scan running on one of the computers at work. I plan to scan the desktop and the second work computer ASAP, but am wanting to make sure that this is likely the problem, and not the network. I guess I'm wanting a second opinion, and some recommendations if I should be doing anything else.
    Thanks,
    cranbearie
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Is the Kaspersky product you bought antivirus? (If so---) You should not be running more than one antivirus. Uninstall Avast now before we continue. Good that you have changed all your online passwords from a different/clean computer.

    Let's dig a little deeper, your logs might just turn out to be clean, but it will not hurt to check.

    READ & RUN ME FIRST. Malware Removal Guide
     
  3. cranbearie

    cranbearie Private E-2

    Just to clarify - I am not running two antivirus programs. I still have Avast on it because I haven't had the time to take it off and put Kaspersky on it. I do not know that I changed the passwords from a clean computer - I do not know which one has a virus. I use four, and of course none of them has told me I have a problem. I am still wondering it is possible someone got my password through the unsecured network at college.
    I am at work now, on a computer I cannot do anything about if it does have a virus but I rather doubt it is this one because the IT people are fairly vigilant about updating and whatnot on. When I get home, I will run through the malware removal guide on the two computers at home.
    Thanks.
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    OK, well let's do one computer at a time then. Just attach logs from computer number 1 for now. And then we can do home computer number 2 afterwards.
     

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