Hacktool on svchost.exe logs attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by PigStorm, Nov 25, 2012.

  1. PigStorm

    PigStorm Private E-2

    Hello, I've had an iso downloaded and installed on my computer a couple days ago. After that, I logged into my computer and a detection window popped up from my AVG Internet Security 2013 after some seconds warning about a running Hacktool at C:\Users\User\AppData\Local\Temp\svchost.exe, so I sent it to the quarentine as expected and uninstalled the iso program and deleted it. But since then, everytime I loggin the same window has been popping up, even though its on the quarentine already. So I looked for solutions and was told to install and run Mbam on my computer, I did so, but it never found a threat. The only thing the program does is to detect the running Hacktool when the windows is started and send it to the quarentine before AVG. I've sent it to the quarentine 9 times already, and keep doing it because I'm afraid of not doing it at the start up. I have run out of solutions, please help me D:

    Thanks in advance.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    There is no such user account on your PC. I assume you meant C:\Users\Usuario\AppData\Local\Temp\svchost.exe


    Please download OTM by Old Timer and save it to your Desktop.
    • Right-click OTM.exe and select Run as administrator to run it.
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
     
    :Files
    C:\Users\Usuario\AppData\Local\Temp\svchost.exe
    C:\ProgramData\Adobe\15B4070.vbe
    C:\Users\Usuario\AppData\Local\Temp\*.*
     
    :Reg
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "Adobe"=-
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
    "Adobe"=-
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.


    Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. PigStorm

    PigStorm Private E-2

    Woah, thanks for the help! The detections popping up have stopped, I couldn't change my windows firewall's settings just like it wasn't there, but the problem is gone as well and an adobe warning about a file that couldn't be found that was also popping up vanished! I guess the Hacktool is gone by now, but I'm gonna wait until your reply to be sure. By the way, if it is, should I just leave the items on quarentine there or delete them? Thanks again for the help!
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    8. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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