Had MalwareCrush--removed but now what?

Discussion in 'Malware Help (A Specialist Will Reply)' started by dream4more, May 30, 2008.

  1. dream4more

    dream4more Private E-2

    My daughters laptop had MalwareCrush which I got removed by manual removal and Smitfraudfix. She has PCtools anti-virus which no longer will install or uninstall. Tried to download Hijackthis and it won't install. The only program I have been able to install was spybot and got it running and did the clean and reboot. When I type McAfee even from google off her explorer or firefox the browser shuts down. I don't know what to do now especially since I can't get hijackthis to even install. It seems like something is still really controlling it but I am at a loss at to what. Appreciate any help. Thanks.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not. If ComboFix does not run in Normal Boot mode then try Safe Boot mode.

    READ & RUN ME FIRST. Malware Removal Guide
     

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